Receptionist/shipping Clerk

RH Systems, LLC is a small, family-owned business with a worldwide sales footprint looking for someone who is highly organized, self-motivated, and willing to work hard.

This position is the front lines of communication as the front desk receptionist and is responsible for shipping internationally and domestically. Our major products include Dew Point Chilled Mirrors, Humidity Generators and SF6 Gas Analyzers.

**Responsibilities Include**:

- Answers telephone and directs to the caller to the appropriate associate. Takes and retrieves messages for various personnel.
- Receives, sorts and forwards incoming mail.
- Provides callers with information such as company address, directions to the company location, company fax number, website and other related information.
- Understand the check-in/check-out process for new instruments for stock, instruments being repaired and calibrated instruments.
- Utilization of various software tools (MS Office, Sugar CRM, Mozilla Thunderbird, Kanban, etc.) to create and maintain company records.
- Work closely with production department, inventory controller and buyer for advance scheduling of freight pick-up and delivery of customers’ orders, including shipping and customs documents. Physically pack and ship freight as required.
- Customer service oriented. This position works closely with the sales team to ensure customers are happy with their products.
- File and sort paperwork, including scanning, sorting computer documents, filing and distribution of paperwork.
- Detailed note taking on account communications and order changes.

**Qualifications**:

- Microsoft Office Programs - Word, Excel, and Power Point
- Self-starter, ability to work and perform tasks with or without direct supervision and direction
- Ability to start, stop and pick up projects
- Excellent communication skills, verbal and written
- Attention to detail and strong problem solving skills.
- Strategic organization skills

Pay: $15.00 - $17.00 per hour

Expected hours: 40 per week

**Benefits**:

- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance

Schedule:

- 8 hour shift

**Experience**:

- Customer service: 3 years (preferred)

Work Location: In person