Family Support Navigator

4 weeks ago

Maitland, United States RISE Community Solutions Full time

**APPLY VIA OUR WEBSITE AT: WWW.RISECS.ORG/CAREERS**

**PURPOSE**:The Family Support Navigator (FSN) will walk alongside families and youth participating in Breakthrough, an initiative designed to improve outcomes for families with teens experiencing mental and behavioral challenges. The FSN offers peer support to families, drawing upon their own lived experiences. The FSN is a critical liaison between families, social service organizations, mental health and medical providers.

**KEY RESPONSIBILITIES**:

- Establish trust, develop rapport and engage with families assigned to a caseload of approximately ten to twelve (10-12) cases at a time.
- Provide one-on-one peer support to families/parents/caregivers, using the FSN’s own lived experience.
- Support families during the intake process/Baker Act discharge including explaining service options to ensure family voice is incorporated during the process.
- Develop a Recovery Capital Action Plan in partnership with the family using the data from the Recovery Capital Assessment Tool.
- Create a Wellness Recovery Action Plan (WRAP) with assigned families, if identified by the family as a need.
- Actively encourage families to participate in support groups, family meetings and other engagement activities through personal attendance.
- Monitor family and youth satisfaction with services.
- Provide support and advocacy to families and youth navigating the system of care such as school, child welfare, juvenile justice and mental health.
- Complete timely and accurate documentation, including case notes and referral forms.

**DESIRED QUALIFICATIONS**:

- High school diploma or GED.
- Parent or caregiver of a child or adolescent with a serious mental health need, who has previously received or is currently receiving services from the mental health service system.

Pay: $38,000.00 - $43,000.00 per year

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible schedule
- Health insurance
- Health savings account
- Life insurance
- Mileage reimbursement
- Paid time off
- Parental leave
- Retirement plan
- Vision insurance

Patient demographics:

- Adults
- Children

Schedule:

- 8 hour shift
- Weekends as needed

**Language**:

- Bilingual (preferred)

License/Certification:

- Driver's License (preferred)

Ability to Commute:

- Maitland, FL 32751 (preferred)

Ability to Relocate:

- Maitland, FL 32751: Relocate before starting work (preferred)

Willingness to travel:

- 25% (required)

Work Location: Hybrid remote in Maitland, FL 32751

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