Epic Professional Billing Analyst

2 weeks ago

New York, United States TTI of USA Full time

**Title: Epic Resolute Professional Billing Analyst**

**Location: New York, NY (Manhattan) Near 48th & Lexington (Hybrid - 3 Days in Office)**

**Duration: Full-Time - Direct Hire (Not a Contract)**

**Overview**:
Our client has an opportunity for an experienced Epic Analyst to collaborate on all aspects of implementations, upgrades, and maintenance of the Epic Enterprise System’s Professional Billing module. As a key member of the Information Technology Department, the Epic Analyst II will attain/maintain specialized knowledge of our enterprise Electronic Medical Record (EMR) software and serve as a vital liaison between the IT Department, hospital departments, physician’s offices, and Epic representatives.
- Maintain Resolute Professional Billing module to configure trigger/modify charges, benefit engine, and work with external collection agencies. Build, test, and present to end-users change control, and migrate build to production.
- Support all end users on the Epic EMR system, and integrate Revenue Cycle processes such as maintaining the claim scrubber and payment processor.
- Responsible for system implementations, current system upgrades, and industry standards (transition from X12 4010 to 5010 format, ICD 9 to 10 upgrade, and implement new user workflows).
- Support other IT department initiatives and projects. Use advanced knowledge of assigned Epic System software to collaborate on all aspects of the Epic Systems and PB modules, as well as the complimentary software mentioned above.
- Use advanced knowledge of enterprise Electronic Medical Record (EMR) software and serve as a vital liaison between the HSS IT Department, Professional Billing Office, Finance, billing vendors, and collection agencies.
- Conduct regular day-to-day communication, reviewing the software, demonstrating a deeper understanding of business operations, and working with Epic, other software vendors, HSS Operational Representatives/Subject Matter Experts, and end-users to tailor the systems to fit the organization's needs while maintaining data integrity.
- Remain current on Epic technologies, and obtain, and maintain Epic certifications as warranted.
- Provide on-site support during go-live and system upgrade scenarios.
- Experience and ability to work in a ticket system effectively and efficiently.
- Provide on-call support on a rotating basis
- Identifies opportunities to improve existing processes and gives meaningful feedback to help the customer or team to improve.
- Reviews and assesses the impact of changes and enhancements with each new Epic release and makes recommendations for the best course of action.

**Minimum Requirements**
- Bachelor’s Degree and certified in Epic Professional Billing.
- Must have experience with charge routers, work queue configuration, collection agency workflows, statement processing, facility structure, security, and credit card gateway.
- Demonstrated ability to adhere to process standards around documentation and workflow design.
- Project management skills including, but not limited to the ability to lead meetings, prioritize, resolve conflicts, maintain an issues list, and manage project plans.
- Driven to expand on current healthcare IT knowledge and expertise. Self-motivated, strong interpersonal skills, excellent verbal, and written communication skills, detail-oriented and pragmatic; a great team player who is analytical and solution-focused.
- Proficiency with Microsoft Office including, but not limited to Word, Project, Excel, Visio, and PowerPoint.
- Flexibility to work an expanded work schedule, including early mornings, nights, and weekends during major implementations, upgrades, and/or support efforts.

**Desired Qualifications**
- 3+ years working in a physician and revenue cycle environment.
- Assessment and change management/transformation experience preferred.

Pay: $115,000.00 - $125,000.00 per year

**Benefits**:

- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance

Schedule:

- 8 hour shift

Work setting:

- In-person

**Experience**:

- Epic: 6 years (required)
- Billing: 5 years (required)

License/Certification:

- Epic Professional Billing (required)

Ability to Commute:

- New York, NY 10010 (required)

Ability to Relocate:

- New York, NY 10010: Relocate before starting work (required)

Work Location: In person

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