Part-time Grocery Stocker

3 weeks ago


Madison, United States Metcalfe Foods-west Inc Full time

**Summary**: Contributes to store profitability by adequately stocking grocery shelves. Ensures proper handling and rotation of grocery items. Assists customers by answering product information and location questions. Performs duties that comply with Metcalfe’s safety standards and local health code procedures and standards. This position requires working weekends and holidays based on department staffing requirements.

**Essential Duties**: Essential job duties for this position include the following items.
- Assists customers including greeting them and responding to questions and requests
- Demonstrates excellent customer service standards
- Works toward continuous quality improvement
- Examines incoming shipments and compare inventory to bill of lading or invoices
- Unpacks and examines items for quality
- Records damaged or rejected items using inventory software or manual entry
- Organizes and rotates merchandise on sales floor shelving, on display or in the stockroom
- Keeps aisles neat and orderly
- Prices merchandise on display when missing or as directed
- Informs pricing department/management of incorrect pricing or signage to ensure accuracy
- Sustains a high level of product knowledge
- Performs duties of bagger or cashier when on relief as needed
- Assists front end by responding to questions, price checks, and requests as needed
- Upholds Metcalfe’s culture, customer service, and performance expectations
- Upholds, supports and promotes all company policies and procedures
- Other duties as assigned

**Qualifications**:To perform this job successfully, the individual in this position must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the minimum knowledge, skills and ability required.

Physical Demands
- Talk and listen; stand and walk; push and pull; reach and lift, grasp and feel; climb, balance, kneel and stoop; repetitive motion; vision to distinguish for pricing and food safety.
- Weight/force used average and generally consistent to 50 lbs.

Environment and Equipment
- Retail may be fast-paced and noisy, with time-sensitive activities and service required.
- Equipment may include computers and phones, food safety and preparation tools and appliances, compactor, and power jack.
- Temperatures may vary for coolers, freezers, around heat-producing equipment, and during outdoor duties.

Education and Experience
- Preferred, not required: High school diploma or general education degree (GED).
- Preferred, not required: 6 months of retail or grocery experience.

Knowledge, Skills and Abilities
- Ability to read, write, perform basic math skills, and comprehend instructions.
- Ability to deal tactfully and positively with customers and team members.
- Ability to problem solve effectively.
- Proficiency with American money and weight system.
- Proficiency with a computer and the ability to quickly learn department technology.



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