Case Manager Supervisor

3 weeks ago

Brooklyn, United States Neighborhood Association Full time

**Job Title**: Asylum Shelter Case Manager Supervisor

**Reports** **to**: Asylum Shelter Director of Social Services

**FLSA Status**: Exempt

**Summary**:
The Asylum Seeker Case Manager Supervisor plays a vital role in supporting the Director of Social Services, primarily focused on the unique needs and challenges faced by asylum seekers. This position involves overseeing day-to-day operations of the Social Services Department, ensuring the provision of comprehensive support and services to asylum seekers under the guidance of the Director of Social Services. Asylum shelters are exempt from DHS housing placement performance measures.

**Responsibilities**:
The Asylum Seeker Case Manager Supervisor will be responsible for, but not limited to:

- Ensure strict adherence to organizational policies and procedures, with a special emphasis on conflict resolution specific to asylum seekers.
- Collaborate with the Director of Social Services in approving employee timesheets and time off requests, recognizing the importance of a flexible schedule for our diverse clientele.
- Play an active role in shaping departmental goals, objectives, policies, and procedures, offering recommendations for continuous improvement to meet the evolving needs of asylum seekers.
- Lead a team of case managers in the development of service/treatment plans, discharge plans, and follow-up care programs tailored to asylum seekers.
- Manage the recruitment, supervision, monitoring, and evaluation of social services staff, ensuring they are well-equipped to address the unique challenges faced by asylum seekers.
- Establish and implement schedules and work assignments within the social services department to optimize support to asylum seekers.
- Provide crisis intervention and emergency services as necessary, recognizing the vulnerability of the population served.
- Ensure case managers provide all necessary and culturally sensitive services, including housing, employment, and therapeutic placements, considering the specific needs of asylum seekers.
- Oversee the orientation and training of new employees, emphasizing cultural competency and sensitivity in working with asylum seekers.
- Maintain comprehensive supervisory case notes, referrals, and related documentation, recognizing the importance of documenting the unique challenges faced by asylum seekers.
- Facilitate ongoing communication with all supervisors regarding social services matters and their impact on asylum seekers.
- Coordinate services to ensure the shelter operates safely, comfortably, and in full compliance with DHS and OTDA regulations as they relate to asylum seekers.
- Generate regular progress reports, emphasizing the progress and challenges faced by asylum seekers.
- Collaborate closely with housing specialists and employment services staff to assess asylum seekers' readiness for housing and/or employment.
- Organize and facilitate community outreach and related activities tailored to the specific needs of asylum seekers.
- Act as a liaison and representative for community interactions as required, fostering positive relationships that support the well-being of asylum seekers.

**Professional & Personal Qualifications**:

- Bachelor’s degree in social work, psychology, sociology, or related field with a minimum of 1 year of direct social service supervisory experience, recognizing the importance of cultural competence.
- Associate degree in human services or related field with a minimum of 2 years of direct social service supervisory experience, with an emphasis on serving diverse populations.
- High School Diploma/General Equivalent Diploma with a minimum of 4 years of direct social service supervisory experience, demonstrating expertise in managing complex cases.
- Flexibility to work some evenings and occasional weekends as necessary to meet the needs of asylum seekers.
- Exceptional demonstrated writing proficiency, particularly in documenting the unique challenges faced by asylum seekers.
- Preferred experience in assessment, direct practice, counseling, supervision, community outreach, group leadership, and program development, with a focus on cultural sensitivity.
- Proficient in MS Word, Excel, and database management, using these tools to track and report on the progress of asylum seekers.
- Familiarity with community resources tailored to the specific needs of asylum seekers.
- Knowledgeable in DHS/OTDA social service documentation policies and procedures, ensuring accurate and culturally sensitive documentation.
- Demonstrates critical thinking, analytical and problem-solving skills, along with resourcefulness in addressing the challenges faced by asylum seekers.
- Familiarity with community health services, social service support agencies, and networks that cater to asylum seekers.
- Ability to remain composed in crisis situations, recognizing the added stressors experienced by asylum seekers.
- Proven supervisory experience with a team-oriented approach,

  • Case Manager Supervisor

    5 days ago

    Brooklyn, United States Community Housing Innovations Inc Full time

    WHO IS CHI? Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them. We...

  • Case Management Supervisor

    3 weeks ago

    Brooklyn, United States NYC Careers Full time

    **CASE MANAGEMENT SUPERVISOR**: - Apply**CASE MANAGEMENT SUPERVISOR**: - Agency: HRA/DEPT OF SOCIAL SERVICES - Posted on: 05/23/2024- Job type: Full-time Location BROOKLYN - Title Classification: Exam may be required Department FIA Operations-NM - Salary range: $56,677.00 - $65,179.00- APPLICANTS MUST BE PERMANENT IN THE ASSOCIATE BENEFITS OPPORTUNITY...

  • Case Manager Supervisor

    3 weeks ago

    Brooklyn, United States HOGAR INC Full time

    A case manager supervisor manages the day-to-day operations of case managers and the case management program. They may supervise up to five case managers and are responsible for: - Program operations: Ensuring the program adheres to standards, regulations, and laws - Staff supervision: Providing training, support, and development for staff - Performance...

  • Case Manager Supervisor

    4 weeks ago

    Brooklyn, United States HELP USA Full time

    Case Manager Supervisor Brooklyn, NY, USA Req #493 Monday, April 15, 2024 Program: Brownsville | 357 Saratoga Ave, Brooklyn, NY 11233  What You’ll Do As Case Manager Supervisor, you’ll provide leadership to the Case Mangers at one of our temporary housing (shelter) facilities. You’ll lead the team in delivery of a comprehensive program of...

  • Case Management Supervisor

    3 weeks ago

    Brooklyn, United States Metropolitan Council on Jewish Poverty Full time

    **FLSA**:Exempt/Overtime Ineligible **Benefits**:Eligible **Hours Per Week**:40/Full-time - Shorefront Jewish Community Council (SJCC) provides support to help meet the human and social services needs of the indigent elderly, vocationally disadvantaged poor, and immigrant populations of Brighton Beach and surrounding communities. Currently, SJCC’s main...

  • Case Manager Supervisor

    4 weeks ago

    Brooklyn, United States HELP USA Full time

    Program: Brownsville | 357 Saratoga Ave, Brooklyn, NY 11233 What You'll Do As Case Manager Supervisor, you'll provide leadership to the Case Mangers at one of our temporary housing (shelter) facilities. You'll lead the team in delivery of a comprehensive program of on-site and/or community-based services to ensure that our residents receive the maximum...

  • Case Manager Supervisor

    2 weeks ago

    Brooklyn, United States HELP USA Full time

    Program: Brownsville | 357 Saratoga Ave, Brooklyn, NY 11233 What You'll Do As Case Manager Supervisor, you'll provide leadership to the Case Mangers at one of our temporary housing (shelter) facilities. You'll lead the team in delivery of a comprehensive program of on-site and/or community-based services to ensure that our residents receive the maximum...

  • Case Manager Supervisor

    1 week ago

    Brooklyn, United States HELP USA Full time

    Program: Brownsville | 357 Saratoga Ave, Brooklyn, NY 11233 What You'll Do As Case Manager Supervisor, you'll provide leadership to the Case Mangers at one of our temporary housing (shelter) facilities. You'll lead the team in delivery of a comprehensive program of on-site and/or community-based services to ensure that our residents receive the maximum...

  • Case Manager

    2 weeks ago

    Brooklyn, United States Acacia Network Full time

    The **Case Manage**r provides supports the wellness and recovery goals of individuals with complex and/or chronic behavioral health and substance abuse issues and needs by implementing targeted interventions designed to provide timely, high-quality, and efficient care. Targeted Case Management services are tailored around goals aimed at providing services...

  • Case Manager

    3 weeks ago

    Brooklyn, United States Win (Women In Need) Full time

    Title of Position: Case Manager Department: Transitional Housing Reports to: Social Service Supervisor FLSA Status: Non-Exempt Salary: $24.49 Positions reporting to this position: None Purpose of the Position The Case Manager is responsible for case management services for clients in transitional housing. The Case Manager will have an assigned...

  • Case Manager

    2 weeks ago

    Brooklyn, United States Win (Women In Need) Full time

    Title of Position: Case Manager Department: Transitional Housing Reports to: Social Service Supervisor FLSA Status: Non-Exempt Salary: $24.49 Positions reporting to this position: None Purpose of the Position The Case Manager is responsible for case management services for clients in transitional housing. The Case Manager will have an assigned...

  • Case Manager

    2 weeks ago

    Brooklyn, United States Women In Need, Inc. Full time

    **Title of Position**:Case Manager **Department: Transitional Housing** **Reports** **to**:Social Service Supervisor **FLSA Status**:Non-Exempt **Salary**:$24.49 **Positions reporting to this position**:None **Purpose of the Position** - The Case Manager is responsible for case management services for clients in transitional housing. The Case Manager...

  • Case Manager

    2 weeks ago

    Brooklyn, United States Women In Need, Inc. Full time

    **Title of Position**:Case Manager **Department: Transitional Housing** **Reports** **to**:Social Service Supervisor **FLSA Status**:Non-Exempt**Salary**:$24.49**Positions reporting to this position**:None**Purpose of the Position** - The Case Manager is responsible for case management services for clients in transitional housing. The Case Manager will...

  • Case Manager

    2 weeks ago

    Brooklyn, United States Brooklyn Community Housing & Services, Inc. Full time

    **Case Manager** **Bilingual** **Spanish-English **on a multi-disciplinary team for a Scattered Site Apartment Program serving mentally ill adults. **Qualifications**: Bachelor’s degree required, and preferred in Human Services or in related field. Experience in residential service preferred, Excellent interpersonal and Communication skills necessary....

  • Intake Specialist, Case Management

    1 day ago

    Brooklyn, United States RiseBoro Community Partnership Full time

    Job Details Description ESSENTIAL DUTIES AND RESPONSIBILITIES The Intake Specialist will conduct in-depth interviews/intakes with callers that are interested in receiving Case Management, Meals on Wheels, Home Care, and/or Housekeeping Services funded by the Department for the Aging under the supervision of the Case Management Supervisor/Intake...

  • Case Manager, Brownsville Homebase

    2 weeks ago

    Brooklyn, United States RiseBoro Community Partnership Full time

    Job Details Description ESSENTIAL DUTIES AND RESPONSIBILITIES The Homebase Program is NYC premier homelessness prevention program. The community-based initiative assists households who are at-risk of shelter entry in order to resolve their housing crisis and lay the groundwork for self-sufficiency. The Homebase Case Manager position will be...

  • Intake Specialist, Case Management

    1 week ago

    Brooklyn, United States Riseboro Community Partnership Full time

    ESSENTIAL DUTIES AND RESPONSIBILITIES The Intake Specialist will conduct in-depth interviews/intakes with callers that are interested in receiving Case Management, Meals on Wheels, Home Care, and/or Housekeeping Services funded by the Department for the Aging under the supervision of the Case Management Supervisor/Intake Coordinator. Specific duties and...

  • Intake Specialist, Case Management

    17 hours ago

    Brooklyn, United States RiseBoro Community Partnership Full time

    Job DetailsJob Location 1175 GATES AVENUE - BROOKLYN, NY Position Type Part Time Education Level Graduate Degree Salary Range $32.00 - $32.00 Hourly Travel Percentage None Job Shift Day Shift Job Category Nonprofit - Social Services Description ESSENTIAL DUTIES AND RESPONSIBILITIES The Intake Specialist will conduct in-depth interviews/intakes with callers...

  • Reintegration Case Manager

    2 months ago

    Brooklyn, United States Acacia Network Full time

    **POSITION OVERVIEW**: *** The case manager will provide case management services to help connect and refer clients to necessary services in the community. This includes working collaboratively with on-site and offsite providers to assess the needs of the client and the client's family, when appropriate, and arranges, coordinates, monitors, evaluates, and...

  • Case Manager

    3 weeks ago

    Brooklyn, United States Brooklyn Community Services Full time

    Position: Case Manager Program/Department: Transitional Living Community (TLC) Reports to: Social Work Supervisor Work Location: East New York, Brooklyn, NY 11207 Hours: Full Time (Sun-Thu: 9am-5pm) or (Tue-Sat: 9am-5pm). Must be available to work one late night, 11:00am - 7:00pm per week. **Salary**: $43,000 - $45,000 Position Summary: BCS’s...