Admissions Director

2 weeks ago

Coal Township, United States Mountain View Nursing, LP Full time

**Mountain View, A Nursing and Rehabilitation Center is seeking an experienced Director of Admissions**

**Position Summary**

The Director of Admissions is responsible for all admissions and assigned marketing and sales related activity to achieve occupancy and payor mix goals. Responsible for the internal admissions process, payor sources, conversion ratio and other related revenue generating practices in conjunction with census development. Responsible for intimate knowledge of the primary market area competitors and internal/external community positioning initiatives. Will maintain close interaction with the Director of Business Development and will provide a professional working environment with Department Managers, Facility Staff, Administrator and Senior/Regional Business Development Directors. Position manages all designated resources, supplies, and equipment in the assigned departments under the supervision of the Director of Business Development.

**General Purpose**

The general purpose of the Director of Admissions position is to coordinate and manage the care and services of incoming clients by performing the internal aspects of the admissions process through standardized practices and procedures. The Director will foster a resident centered admissions process; maintain the existing customer base while growing a new base of business through education in a variety of settings, execution of exceptional customer service and community positioning initiatives. This should result in meeting or exceeding census goals while positioning the facility as the provider of choice in the community at large.

**Role Qualifications**

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities necessary to perform the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.***

**Position Responsibilities**

Specific responsibilities of the position include, but are not limited to, the following:

- Daily attendance of morning meeting.
- Weekly attendance of MCA/Therapy meeting.
- Daily participation with facility, admissions and liaison practices to accommodate business.
- Budgeted occupancy and payor mix management.
- Serves on the Business Development Committee to achieve revenue, customer service and community positioning goals.
- External sales, networking and educational activity with health care related professionals, senior organizations, special interest groups and community contacts as assigned by the Director of Business Development.
- All aspects of direct contact and follow-up, networking and referral building, promotional events and public speaking of assigned accoutns.
- All aspects of advertising, communications and publicity to be assigned by the Director of Business Development.
- Manages daily data entry of PCC database
- Complete daily, weekly, monthly, quarterly and annual reporting requirements.
- Maintains business development and customer service programming through daily practices.
- Maintains a safe work environment and exhibit safe work practices in accordance with Facility policies and procedures, including infection control techniques to prevent the spread of communicable diseases.
- Maintains knowledge of federal, state, and local laws and regulations, as well as adheres to, upholds, and enforces all facility policies and procedures.
- Attends all department meetings and/or educational programs as scheduled.
- Performs additional functions or duties, as assigned by the Director of Business Development.

**Essential Knowledge, Skills and Ability**

Education/Certifications/Experience
- EDUCATION: High school diploma or GED is required. Degree in marketing, business, finance, healthcare or related field preferred.
- EXPERIENCE: Sufficient education in order to perform daily tasks with an understanding of the duties involved with previous work experience in business development or other work experience in a related setting.

Knowledge
- CUSTOMER AND PERSONAL SERVICE: Knowledge of principles and processes for providing excellent customer and personal services.
- ENGLISH LANGUAGE: Must have the ability to read, write, and follow oral and written directions at a level necessary to accomplish the job.
- EDUCATION AND TRAINING: Completion of post-secondary education in the related field.
- THERAPY AND COUNSELING: Knowledge of principles, methods, and procedures for career counseling and guidance.
- ADMINISTRATION AND MANAGEMENT: Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
- PSYCHOLOGY: Recognizing and being sensitive to residents ‘and employees individual differences in ability, personality, interests, and state-of-mind.
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