Mobile Associate, Store-in-store
2 weeks ago
**Be unstoppable with us**
T-Mobile is synonymous with innovation-and you could be part of the team that disrupted an entire industry We reinvented customer service, brought real 5G to the nation, and now we’re shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won’t stop
Job Overview
Mobile Associates, Store-in-Store are an integral part of the Retail Team responsible for bringing the T-Mobile brand to life within National Sales partner locations, where active customer engagement is crucial for success. They're ambassadors who create energy and excitement around our products and services. They are obsessed with the connected world and thrive in a high-traffic environment, where technology innovations, customer needs and the Retail experience are continuously evolving. Mobile Associates excel at building and deepening relationships with customers through meaningful interactions. They are skilled at identifying customer needs and are passionate about educating, demonstrating, and recommending solutions. Mobile Associate SiS, exceed their performance targets Doing it the Right Way, by excelling in sales, providing exceptional customer experiences, and meeting quality of sale metrics.
**Responsibilities**:
- Proactively engages with a broad range of customers in a highly-traffic retail environment. You will use digital tools, communicate effectively, educate customers, and showcase the value of T-Mobile solutions.
- As a Mobile Associate, you will consistently leverage digital self-serve tools during customer interactions and the onboarding process. You will identify customer needs and use solution-based selling techniques to fully demonstrate the value of T-Mobile products and services. By recommending wireless solutions, and an onboarding solution centric to helping customers understand how to self-serve and utilize the T-Mobile app for wireless needs, you will deepen relationships with customers and ensure their satisfaction.
- Complete training on the T-Mobile in-store experience, new skills, products and processes, and knowledge of systems and reference resources. Review your personal results, current promotions, and updates on the Hub to be Customer Ready at all times. You will continuously learn and improve your skills to provide the best possible experience for our customers. Partner with nearby store locations to properly/fully on-board customers. Will perform skills practicing, knowledge sharing, store operations, opening and closing procedures. As part of these procedures, you will carry keys to the kiosk cabinets, lock/secure kiosk and assets, and report any lost keys or assets to your manager.
- Customer obsessed. You are passionate, friendly, and engaging with customers. You are able to connect on a personal level, match the pace of the customer, build rapport, trust, and loyalty with every interaction. You are committed to providing exceptional service, and to exceeding customer expectations. You will proactively reach out to potential customers to further drive sales activity in your location. You are able to follow up with customers, capture referrals, manage Be Back processes, and build relationships with new and existing customers. As part of your role, you will have the ability to perform price overrides for our specialty offers specific to National Retail.
- Builds relationships with nearby leadership and teams to help support the customer experience from account set up, to device support and account servicing.
**Education**:
- High School Diploma/GED (required)
**Work Experience**:
- 6 months of customer service and/or sales experience, Retail environment preferred. (required)
**Knowledge, Skills and Abilities**:
- Customer Satisfaction Passionate customer advocate with the desire to be yourself when connecting and having fun with our customers. Effective at balancing customer experience and performance goals. (required)
- Team Building Desire to be a part of the game-changing T-Mobile store team. Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues. (required)
- Retail Sales Competitive drive and confidence to succeed in a fast-paced sales environment. (required)
**Licenses and Certifications**:
- At least 18 years of age
- Legally authorized to work in the United States
**Travel**:
Travel Required (Yes/No):No
**DOT Regulated**:
DOT Regulated Position (Yes/No):No
Safety Sensitive Position (Yes/No):No
California Pay : $19.00
The base hourly rate for the Mobile Associate role in this location is $19.00/hour. Within the first 90 days working at T-Mobile, Mobile Associates will receive on-the-job training and the opportunity to earn a total of $1,500 while completing training
-
Store Associate>
6 days ago
Livermore, United States Finish Line Full timeFinish Line - San Francisco Premium Outlet [Retail Associate / Team Member] As a Store Associate at Finish Line, you'll: Perform sales and customer service responsibilities; Perform cashiering, stockroom upkeep and store upkeep as needed; Maintain company standards regarding personal sales metrics...Hiring Immediately >>
-
Store Associate Livermore
4 days ago
Livermore, United States Cents Only Stores LLC. Full timeStore Associate Livermore #447 99 You are here: / Store Associate Livermore #447 99 **Store Associate Livermore #447** store-associate-yn2ym7 Operations/General Management Livermore , CA March 1, 2022 **Our Promise to you is.OPPORTUNITY** **Join Us at the 99 and together well grow your skills, develop your career and build your best future** **Now...
-
Store Associate
7 days ago
Livermore, United States CVS Health Full timeBring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we...
-
Sales Associate
6 days ago
Livermore, United States Ace Hardware Full timeSales Associate (Store 166, Livermore, CA) page is loaded Sales Associate (Store 166, Livermore, CA) Apply locations Store 166 - Livermore, CA time type Part time posted on Posted 30+ Days Ago job requisition id REQ-20965 About Westlake Ace Hardware Ace Retail Holdings, the division of Ace Hardware Corporation that owns and operates the Westlake Ace Hardware...
-
Store Associate, Seas
4 days ago
Livermore, United States Converse Full timeBecome part of the Converse Team Converse is a place to explore potential, break barriers and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At Converse, it's about each person...
-
Store Associate, SEAS
5 days ago
Livermore, United States NIKE Full timeBecome a Part of the NIKE, Inc. Team NIKE, Inc. does more than outfit the world's best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers,...
-
Sales Associate
6 days ago
Livermore, United States Westlake Hardware Full timeAbout Westlake Ace Hardware Ace Retail Holdings, the division of Ace Hardware Corporation that owns and operates the Westlake Ace Hardware chain, is one of the largest hardware retailers in the United States. Headquartered in Lenexa, Kansas, Westlake Ace Hardware has been in operation for over a century and operates over 150 neighborhood stores located...
-
Sales Associate
7 days ago
Livermore, United States Westlake Hardware Full timeAbout Westlake Ace Hardware Ace Retail Holdings, the division of Ace Hardware Corporation that owns and operates the Westlake Ace Hardware chain, is one of the largest hardware retailers in the United States. Headquartered in Lenexa, Kansas, Westlake Ace Hardware has been in operation for over a century and operates over 150 neighborhood stores located...
-
Retail Store Associates and Stockers
7 days ago
Livermore, United States Big Lots Full timeBig Lots! - 4484 Las Positas Rd Plaza [Retail Sales / Team Member] As a Store Associate at Big Lots!, you'll: Greet and assist customers as needed in order to maintain the highest level of customer service; Maintain and operate point-of-sale systems efficiently and accurately; Drive customer loyalty program participation; Perform daily front-end maintenance...
-
Associate Store Leader
6 days ago
Livermore, California, United States Tapestry Full timeSince its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home décor, and more. Known for its rich heritage...
-
Retail Sales Associate
2 weeks ago
Livermore, United States The UPS Store Full time $16 - $17The UPS Store is looking to add another member to our team! We are seeking a friendly, energetic, and motivated person to join us. The UPS Store in Livermore offers a casual and fun work environment where you can still maintain a good work/life balance. Spend major holidays and Sundays with your family or friends! If you love an environment where you can be...
-
Sales Associate
6 days ago
Livermore, United States Westlake Hardware Full timeAbout Westlake Ace HardwareAce Retail Holdings, the division of Ace Hardware Corporation that owns and operates the Westlake Ace Hardware chain, is one of the largest hardware retailers in the United States. Headquartered in Lenexa, Kansas, Westlake Ace Hardware has been in operation for over a century and operates over 150 neighborhood stores located...
-
Store Protection Specialist
3 days ago
Livermore, United States Ross Stores Full timeOur values start with our people, join a team that values you!We are the nations largest off-price retailer with over 2,000 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting...
-
Assistant Store Manager
6 days ago
Livermore, United States Brunello Cucinelli Full timeAbout us:"Those who work with us take part in the company’s life. Everybody knows that their work is an indispensable contribution to our shared growth " – Brunello CucinelliBrunello Cucinelli, founded in 1978 by the eponymous designer and entrepreneur, is an Italian house operating in the absolute luxury sector, specializing in cashmere and the...
-
Assistant Store Manager
7 days ago
Livermore, United States Brunello Cucinelli Full timeAbout us:"Those who work with us take part in the company’s life. Everybody knows that their work is an indispensable contribution to our shared growth " – Brunello CucinelliBrunello Cucinelli, founded in 1978 by the eponymous designer and entrepreneur, is an Italian house operating in the absolute luxury sector, specializing in cashmere and the...
-
Store Associate
7 days ago
Livermore, United States JD Sports Full timeJD Sports - JR10005560 [Retail Sales / Team Member] As a Store Associate at JD Sports, you'll: Perform sales and customer service tasks; Perform cashiering, stock room upkeep and store upkeep as needed; Help the customers have the best experience possible every time they enter a JD Finish Line store; Maintain company standards regarding personal sales...
-
San Francisco Outlet Store
2 days ago
Livermore, United States Citizen Watch Company of America, Inc. Full timeCitizen Watch America represents the sales and marketing for the Citizen Group within the U.S., Caribbean and Latin American markets. The brands included within Citizen Watch America are Citizen, Bulova, Frederique Constant, Alpina, and Ateliers deMonaco. Each individual brand builds upon their very distinctive identities in the market with their unique,...
-
P/T Retail Store Associate
5 days ago
Livermore, United States adidas Full timeAt adidas we have been challenging the status quo for over 70 years and we're not done yet.We are calling all Store Associates who don't accept what "was" or what "is," but those who want to create what will be, and who share our desire to make a difference. We believe sport has the power to change lives. To bring this mission to life we foster a culture...
-
P/T Retail Store Associate
6 days ago
Livermore, California, United States adidas Full timeAt adidas we have been challenging the status quo for over 70 years and we're not done yet.We are calling all Store Associates who don't accept what "was" or what "is," but those who want to create what will be, and who share our desire to make a difference. We believe sport has the power to change lives. To bring this mission to life we foster a culture...
-
P/T Retail Store Associate
6 days ago
Livermore, California, United States adidas Full timeAt adidas we have been challenging the status quo for over 70 years and we're not done yet.We are calling all Store Associates who don't accept what "was" or what "is," but those who want to create what will be, and who share our desire to make a difference. We believe sport has the power to change lives. To bring this mission to life we foster a culture...
