Front Desk Clerk

4 weeks ago

Acworth, United States Quality Inn Full time

We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.

**Responsibilities**
- Perform all check-in and check-out tasks
- Manage online and phone reservations
- Inform customers about payment methods and verify their credit card data
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Welcome guests upon their arrival and assign rooms

**Job Types**: Full-time, Part-time

Pay: $10.00 - $13.00 per hour

Expected hours: 32 - 40 per week

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Night shift
- Overtime
- Weekends as needed

Work setting:

- In-person

**Education**:

- High school or equivalent (preferred)

**Experience**:

- Hotel & Accommodations Guest Services Staff: 1 year (preferred)
- Hotel experience: 1 year (preferred)

Work Location: In person

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