007ap4 - Family Case Manager Supervisor - Elkhart

2 weeks ago

Elkhart, United States State of Indiana Full time

**Work for Indiana**:
Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a diverse range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.

**About (Add Agency Name Here)**:
(ADD STATEMENT HERE)

**Role Overview**:**:** As the Family Case Manager, you will be responsible for working as a caseworker specialist in social services within a Local County Office or Central Office of the Department of Children Services. In this position, you will protect families and children from abuse and neglect, maintain or reunify families whenever possible and, when in the best interest of the child, to achieve a permanent home or independent living for children unable to be reunited with their families.**

**Please click **this link **for a realistic job preview video.**

**Salary Statement**:
The salary for this position traditionally starts at $59,800.00 but may be commensurate with education or work experience.

**A Day in the Life**:
The essential functions of this role are as follows:

- Promote, maintain, and model working relationships with staff, clients, and partners that are inclusive, respectful and adhere to the vision, mission, and core values of the Department.
- Prioritize work of subordinate supervisors and staff within the department and ensures that deadlines are met. This includes assessment of the risk to the child when complaint calls are received, and staff is not available to respond to all calls.
- Supervise and assign work to subordinate supervisors. Sets standards for work based on federal, state, and judicial system regulations and guidelines. Monitors the flow and quality of work performed. Schedules on call rotation of Family Case Managers 2’s.
- Reassign work to maintain equitable work distribution and to cover vacant caseloads.
- Ensure effective monitoring and accountability of staff to meet the best interest of children specifically for direct reports and ensures accountability of the direct reports to set similar goals and objectives for the staff they supervise.
- Ensure effective monitoring and accountability of staff to promote and model responsible case planning in connecting families with appropriate resources. Manage employee travel, time reporting and overtime to ensure maximum efficiency in case management and costs.
- Establish and/or communicate and interpret policy and objectives to staff.
- Effectively trains Family Case Managers and other staff on new programs and developments, as well as provides training to new staff.
- Identify management and organizational problems and provides training and development opportunities to resolve the problems.
- Review and measure staff and unit performance.
- Identify employee training needs and prepares employee training plans.
- Conduct performance appraisals and maintains a fact file for all assigned employees.
- Interview applicants for vacant positions and makes promotional and hiring recommendations to the Local Office Director.
- Review and/or authorize leave requests for Family Case Managers and other staff under their supervision.
- Identify behaviors and/or performance contrary to the vision, mission, and core values of the Department. Recommends, assists, and documents the need for corrective disciplinary action.
- Assist the Director or Division Manager in establishing long-term goals and objectives for the county office or division. Sets and implements goals and objectives within the department both long and short term.
- Ensure that Family Case Managers and other staff are following the Practice Model, and other policies, regulations, and operating procedures. Assures that contacts between staff and clients receiving services, as well as, between staff and all other involved social service providers and/or the public are conducted in a professional and ethical manner.
- Recruit, select, onboard, and train employees to ensure role responsibilities and expectations are clearly understood while providing opportunities to continue professional development.
- Set expectations, measure progress, provide ongoing feedback, and evaluate the performance of employees. Ensure work adheres to quality standards, deadlines, and proper procedures.

The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time.

**What You'll Need for Success**:
You must have the following requirements to be considered for employment:

- Bachelor’s degree from an accredited college/university in Child Development, Criminology, Criminal Justice, Education, Healthcare, Home Economics, Psychology, Guida

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