Dispatcher

Description:
Dispatchers are responsible for the coordination of the daily cartage workload. They are key to success for our drivers and have a direct impact on the overall success of Watchpoint. This position works directly with our drivers and internal Watchpoint teams to provide direction for the dispatched shipments to both company drivers and independent contractors.

**Pay & Perks**
- Medical, Dental, and Vision Insurance
- Life Insurance
- 401k + 4% Company Match
- Vacation, Sick Pay + Holidays
- Employee Assistance Program
- Monthly Team Lunches
- Wellness Program

**_ The starting pay for this position is expected to be $24 to $26 per hour_**_. Exact compensation is based on skills, experience, education, and location._

**Required Shift**: 12:00pm - 8:30pm

**Dispatcher Job Duties**
- Plans and schedules freight for transport
- Works closely with drivers, helping to ensure transportation deadlines are met
- Provides accurate instructions/information and documentation to our drivers, enabling them to exceed customer expectations
- Recognizes traffic patterns, informs drivers of potential hazards, and assists with determining the most effective route
- Serves as primary communication liaison with internal partners
- Updates inbound and outbound orders in Transportation Management System (TMS)
- Assists in fleet management

**Requirements**:

- Shows up on time, follows instructions, acknowledges and corrects mistakes.
- Meets the needs of customers through positive interactions.
- Able to communicate effectively and collaborate with team members to achieve common goals.
- Able to receive work instruction in both written and oral formats. Written and verbal communication is completed in a clear and organized manner.
- Seeks and incorporates feedback. Uses good judgment and solves problems within assigned scope of responsibility.
- Demonstrates accuracy, thoroughness, and efficiency; is detail oriented and conducts work with mínimal errors. Meets productivity goals set by management.

**Education and Experience**
- High school diploma and minimum 1 years of experience in transportation dispatching

**Physical Requirements**

**About Us**: At Watchpoint, you will work alongside a small but highly experienced multidisciplinary family, where we value and respect all individual strengths and contributions. Our mission is to be the employer of choice, achieving world class employee and customer satisfaction in the transportation and logistics industry. At Watchpoint, we recognize that employee satisfaction and engagement is the driving force to successfully realizing our Company’s mission. In fact, we continuously rely on employee feedback to understand how to maximize our teams’ professional and personal growth. Every member of our team is a critical component at Watchpoint.

Watchpoint Logistics, Inc. is an equal opportunity employer.