Scheduler
3 weeks ago
Excel Home Care Services is seeking a full-time **Home Care Scheduler** for our Greater Springfield office. Specializing in delivering healthcare services to individuals in their homes, we also provide temporary nursing services to various nursing settings in Massachusetts and Connecticut.
We offer a competitive benefits package, including health insurance, dental insurance, paid time off, sick time, 401K, and advancement opportunities for our staff.
**Essential Job Functions**:
- Building and maintaining caregivers' schedules based on their availability
- Arranging schedules with caregivers and clients
- Ensuring field staff are fully booked based on their availability
- Tracking field staff attendance and client cancellations
- Ensuring clients are booked and satisfied with their services
- Confirming schedules with caregivers, clients, and case managers
- Scheduling and processing new referrals promptly
- Data entry of new clients and staff into EMR system
- Communicating effectively with clients
- Oversight of field personnel and reporting any issues to supervisor
- Scheduling co-visits with Nursing Supervisor if needed
- Assisting with any HR duties as needed
- Reviewing schedules and assisting Finance with completing payroll of field staff
- Marketing our services to prospective, prior, and current clients
- Participating in on-call coverage after hours
- Performing other related duties as needed
**Preferred Qualifications**:
- Prior experience as a scheduler is a plus
- Computer skills are essential
- Ability to multitask with multiple projects
- Experience working with EMRs
- Excellent communication skills, both verbal and written
- Strong organization skills
- Detail-oriented with excellent documentation skills
- Strong customer service skills
Pay: $22.00 - $25.00 per hour
**Benefits**:
- 401(k) matching
- AD&D insurance
- Dental insurance
- Health insurance
- Life insurance
- Opportunities for advancement
- Paid sick time
- Paid time off
- Vision insurance
Healthcare setting:
- Medical office
Schedule:
- Monday to Friday
- No weekends
- On call
**Experience**:
- scheduling: 1 year (required)
Ability to Relocate:
- Wilbraham, MA 01095: Relocate before starting work (required)
Work Location: In person
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