Auto Parts Driver

3 weeks ago

Baltimore, United States Bob Bell Chevrolet Full time

Assists wholesale account customers in selecting required parts or accessories in a friendly, professional and efficient manner.
- Locates or orders parts as needed.
- Prepares invoices for parts to be delivered to wholesale customers.
- Maintains and solicits wholesale accounts in person and by telephone. Keeps parts manager informed on the status of accounts.
- Obtains sales goals as determined by the company’s management team
- Drives business development by procuring & delivering on business wholesale accounts in the local market
- Assists in pulling parts for wholesale delivery routes
- Assists in the overall organization and cleanliness of the department
- Assists in conducting yearly inventories

**Marginal Duties**:

- Assists all internal employees and external vendors, and customers in selecting required parts in a friendly, professional and efficient manner.
- Informs customers of companion part requirements and specials and ensures that the customer is exposed to the full product line.
- Answers phone calls, providing price quotes and other information.
- Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate when needed.
- Provides high level of service to internal and external customers.
- Pulls and fills orders from stock.
- Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
- Locates out-of-stock parts from outside source and submits an emergency order, if necessary.
- Notifies the service advisor and the customer when special ordered parts have been received.
- Notifies the body shop when all parts have arrived and when they will be delivered.
- Pulls orders for delivery to body shop, making sure all parts are tagged with customer names and job number.
- Follows up on back-ordered parts.
- Verifies will-call and back-order files weekly and returns to vendors, or stocks those items not picked up or required.
- Replenishes assigned inventory daily.
- Assists outside sales representatives with their orders.
- Makes sure all internal requests for parts are billed on service repair order.
- Receives payment from retail customers or obtains credit authorization.
- Ensures that all charge sales are signed by the customer.
- Ensures that all customers receive their copy of the invoice.
- Issues credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified.
- Issues and tracks requested shop tools to technicians.
- Keeps orderly records of all repair orders, invoices, insurance estimates and special-order parts.
- Sets up orders for daily shipment, delivery or pick-up.
- Solicits assigned accounts by phone.
- Keeps front and rear counter areas clean and uncluttered.
- Cleans computer terminals and printers daily.
- Participates in all training programs that are made available.
- Keeps current on new products and product updates.
- Participates with the parts manager in maintaining a lost sales tracking program.
- Maintains professional appearance.
- Pulls orders for delivery to Service Department, making sure all parts are tagged with customer names and job number.
- Notifies the Service Department when all parts have arrived and when they will be delivered. Ensure that a 2 week follow up with the Service department regarding part status is completed from time of the part order.
- Completes daily bin check as assigned by management
- Completes all tasks as assigned by management
- Ensures proper inventory control procedures are followed for every transaction

**Qualifications**

Pay: $16.00 - $19.00 per hour

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance

Day range:

- Monday to Friday
- Weekends as needed

Shift:

- Day shift

**Education**:

- High school or equivalent (preferred)

License/Certification:

- ASE Certification (preferred)

Work Location: In person

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