Hotel Security

2 weeks ago

Mesa, United States Delta by Marriott Hotel Phoenix-Mesa Full time

At the Delta Hotel by Marriott Phoenix-Mesa, we strive to provide Purposeful Service: a perceptive and intuitive staff that knows what guests need and when. The security officer is primarily responsible for maintaining a safe and secure environment for our guests and staff. Specifically, you would be responsible for performing the following tasks to the highest standards:

- Creating a safe environment for all guests and staff
- Performing property security sweeps throughout the shift
- Reporting and keeping logs of all suspicious activity near property
- Responding to service calls as needed
- Ensuring all exterior doors are locked and secured
- Completing any additional assignments left by management for the shift
- Listening and responding to guest inquiries/concerns using a positive, clear speaking voice
- Managing and resolving guest complaints and compliments in a professional and courteous manner
- Interacting with hotel associates in a professional manner; assisting other departments with necessary information
- Other duties as assigned
- Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse anger and collect accurate information
- Strive to build and maintain good and productive relationships with all team members
- Be honest, reliable, and timely
- Maintain excellent timekeeping and attendance

**Job Types**: Full-time, Part-time

Pay: From $19.00 per hour

Expected hours: 30 - 40 per week

**Benefits**:

- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance

Experience level:

- 1 year

Schedule:

- 10 hour shift
- Evening shift
- Monday to Friday
- Night shift
- Weekends as needed

Work Location: In person

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