Receptionist

Reporting to company management, the Receptionist will be responsible for oversight / execution of customer service. The Receptionist will work closely with the senior leadership team and will lead all day-to-day operations of Harbor Farmz Provisioning, LLC. and ensure that Harbor Farmz has the systems and procedures in place to support effective program implementation and assist management.

**CORE JOB DUTIES AND RESPONSIBILITIES**:

- As a receptionist, you will be the first point of contact for our patients, so the ability to make a patient’s day an amazing one from the moment they walk in the door is key Welcoming guests and customers into the store with a positive, upbeat, and friendly demeanor
- Verifying patients legal age requirement, registering new patients in the POS system, and scanning in returning customers
- Ø Promoting the Harbor Farmz brand and getting customers excited about shopping at our location
- Ø Emphasizing the Harbor Farmz Loyalty Program, campaigns, events, weekly texts, etc.
- Ø Creating personable and memorable experiences for all store patrons
- Ø Provide exceptional customer service, best in class, the Harbor Farmz way.
- Ø Provide patients with information regarding products, store hours and location, daily specials, website address, and more
- Ø Walk patients back to the next available station.
- Ø Maintain patients’ confidentiality
- Answer phones with professional and proper phone etiquette and provide general support/deliver messages accordingly
- Stay educated and updated on different types of marijuana products
- Work well with a diverse group of personalities both employees and patients
- Clean, stock, and organize dispensary with rest of team (clean bathrooms, take out garbage, sweep floors/parking lot, etc.) (refer to cleaning list’s)
- Work on special projects and assignments designated by management
- Maintain shopping menus for the store
- Supporting store team and store management in an administrative capacity, as required
- Show up to each scheduled shift timely and presentable, dependable attendance
- Daily compliance with dispensary policies, including but not limited to the following: state/local regulation compliance, security protocols, access protocols, SOP’s, inventory tracking, dress code, and work schedules
- Other duties and responsibilities as assigned

Pay: From $14.00 per hour

Expected hours: 40 per week

**Benefits**:

- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance

Schedule:

- 8 hour shift
- Every weekend
- Night shift

Ability to Relocate:

- Three Rivers, MI 49093: Relocate before starting work (required)

Work Location: In person