Greeter/customer Service

2 weeks ago


Florence, United States Allstate Insurance Full time

**Job Overview**:
**Responsibilities**:

- Provide accurate information about products and services
- Resolve customer complaints effectively and efficiently
- Utilize phone etiquette to communicate clearly and courteously
- Conduct outbound calling for follow-ups or sales promotions
- Cross sell products or services to increase revenue
- Perform data entry to update customer records accurately
- Registration and New Business Follow-up
- Process endorsements & follow up
- eAgent notes and To-Do's
- T-Docs
- Schedule Policy Reviews
- Retention and general housekeeping]

**Qualifications**:

- Strong communication skills, both verbal and written
- Ability to analyze customer needs and offer appropriate solutions
- Fluency in Spanish is a plus (Bilingual or Multilingual preferred)
- Proficiency in data entry and eAgent software ( but will train)
- Previous experience in sales or customer service is advantageous

Join our team as a Customer Service Representative to enhance your communication skills, assist customers effectively, and contribute to our commitment to exceptional service.

Pay: $16.00 - $18.00 per hour

Expected hours: No more than 40 per week

**Benefits**:

- Paid time off

Experience level:

- 2 years

Shift:

- 8 hour shift
- Day shift
- Morning shift

Weekly day range:

- Monday to Friday

Work setting:

- In-person
- Office

Ability to Commute:

- Florence, AZ (preferred)

Ability to Relocate:

- Florence, AZ: Relocate before starting work (preferred)

Work Location: In person



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