Medical Receptionist

4 weeks ago


Middletown, United States Advantage Physical Medicine and Rehabilitation Full time

Busy, privately-owned medical practice seeking to fill part or full-time position.

This is an in-office weekday position, with major holidays off, and no weekends.

Position Summary

Performs a variety of receptionist/front desk activities (answering phones/greeting patients) that support the physicians and office staff, and performs a variety of essential services (checking-in, checking-out, etc.) as directed by the Practice Manager.

**Responsibilities**:
The duties include, but are not limited to:

- Assist with/complete all Front Desk operations and the use of the EMR system to ensure efficient patient registration and check-out processes
- Greeting patients and verifying/inputting demographic information into EMR system
- Collecting and inputting all valid licenses and insurance information
- Collecting all co-payments and payments made at time of service
- Reconciling co-pays and time of service payments collected daily
- Maintaining/organizing patient documents/files
- Answering phones, scheduling appointments, taking messages
- Filing/labeling/sending outbound and inbound faxes
- Document distribution of all paperwork/faxes
- Maintain confidentiality when handling patient’s medical records and information.
- Prior authorization requests from patients and/or providers
- Performs miscellaneous job-related duties as assigned

Qualifications or Education, Training and Experience
- High School graduate or equivalent. Computer literacy required.
- 1-2 years of previous customer service, medical administrative/clerical experience required

Knowledge and Skills/Expected Competencies
- Business office procedures
- Grammar, spelling, punctuation and basic arithmetic
- Medical insurance and medical billing skills
- Operating all office equipment
- Strong organizational and leadership skills
- Answering the telephone in a pleasant and helpful manner and proficient using a multi-line telephone system
- Establishing and maintaining effective working relationships with patients, co-workers, and the general public
- Speak clearly and concisely
- Read, understands, and follows oral and written instruction.
- Exceptional customer service skills
- Ability to sort and file materials correctly by alphabetic or numeric systems

**Job Types**: Full-time, Part-time

Pay: $16.50 - $17.50 per hour

Expected hours: 20 - 35 per week

**Benefits**:

- 401(k)
- Cash balance pension plan
- Flexible schedule
- Opportunities for advancement
- Paid time off
- Retirement plan

Healthcare setting:

- Clinic
- Medical office
- Outpatient
- Private practice
- Rehabilitation center

Medical specialties:

- Pain Medicine
- Physical & Rehabilitation Medicine
- Sports Medicine

Schedule:

- Monday to Friday

**Experience**:

- Medical receptionist: 1 year (preferred)

Ability to Commute:

- Middletown, NY 10940 (required)

Ability to Relocate:

- Middletown, NY 10940: Relocate before starting work (required)

Work Location: In person


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