IT Support Technician

Roxbury Hospital is currently recruiting a part-time IT Support Technician to work at our Shippensburg behavioral healthcare facility. Occasional assistance with our outpatient offices in Carlise and Chambersburg is also required. Hours are flexible, mostly Monday - Friday day shift with evening/weekends as needed.

**Responsibilities**:

- Provide technical support and troubleshooting for hardware, software, and network issues
- Install, configure, and maintain computer systems, mobile devices, and peripherals
- Set up and manage user accounts and permissions
- Monitor and maintain computer systems and networks
- Respond to IT support tickets in a timely manner
- Assist with the setup and maintenance of office equipment
- Collaborate with team members to identify and resolve IT issues
- Document IT processes and procedures

Roxbury Treatment Center, a subsidiary of Universal Health Services, Inc., has been a beacon of hope and healing for 40 years, serving those struggling with behavioral health and substance use issues. Located in Shippensburg, PA., our 112-bed behavioral health facility offers acute psychiatric, detoxification, and rehabilitation services for adults as well as, an adolescent inpatient psychiatric program for youth ages 13-17. We also have two substance use disorder outpatient offices in Carlisle and Chambersburg. Our mission is to provide high-quality behavioral health services in an environment that values service excellence, respect, and ethical standards, integrity, compassion, and teamwork.

**Requirements**:

- High School Diploma, with two
- (2) years prior hospital data processing experience as a System Operator.
- Proven experience in IT support or a related field
- Strong knowledge of computer hardware, software, and networking systems
- Familiarity with mobile devices and their operating systems
- Excellent communication skills, both written and verbal
- Knowledge of DNS, TCP/IP, LAN/WAN, and network administration
- Experience with Windows Server administration is a plus
- Ability to diagnose and resolve technical issues independently or as part of a team

**About Universal Health Services**

**EEO Statement**

We believe that diversity and inclusion among our teammates is critical to our success

**Notice**

**Job Type**: Part-time

Pay: $20.00 - $28.00 per hour

Expected hours: 10 - 15 per week

**Benefits**:

- Flexible schedule

Experience level:

- 1 year

Schedule:

- Weekdays
- Weekends as needed

Work Location: In person