IT Technician

JQUALIFICATIONS:

- Four year degree in the field of computer science and/or equivalent work experience
- Ability to provide technical expertise and support to end-users for Macintosh, PC, and mobile devices
- Working knowledge of Mac OS, iOS, Windows, Chrome, and Google apps
- Experience with troubleshooting and solving technology related issues
- Ability to physically move equipment within a building
- Strong interpersonal, organizational, and written/oral communication skills
- Ability to prioritize and execute tasks in a changing environment and make sound decisions in emergency situations
- Highly self-motivated and directed with a keen attention to detail and a strong customer service orientation
- Proven analytical and problem-solving abilities with experience working in a team-oriented, collaborative environment

RESPONSIBILITIES:

- Provide direct technical support for students as needed
- Collaborate to troubleshoot problems and discuss issues with the technology team
- Execute assigned tasks and follow project plans
- Configure, setup and provide repairs for end user devices and equipment
- Reallocate, replace, and install equipment and software throughout the building as needed
- Deploy and maintain student and staff mobile devices using the appropriate management tools and maintain charging stations
- Facilitate repair process for district owned devices
- Ensure the reliability of all networked and local printers, including ordering and recycling ink cartridges as needed
- Maintain inventories, payment records, and other necessary documentation
- Assist outside vendors, community programs, parents, and other organizations as needed
- Manage the organization and recycling of technology equipment
- Other duties as assigned by a Administrator of Technology and Facilities

TERMS OF EMPLOYMENT: 12 month position per CBA Unit Supervisors

Pay: $65,000.00 - $75,000.00 per year

**Benefits**:

- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends

Ability to Relocate:

- Wakefield, MA 01880: Relocate before starting work (required)

Work Location: In person