Store Manager

5 days ago

Oakland, United States GameStop Full time

Store Leader / Store Leader 2

SUMMARY

The Store Leader/Store Leader 2 is responsible for all facets of store operations (at two store locations for SL2) and directly influences the performance of everyone who interacts with guests.

Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Store Leader develops and promotes a sales culture by creating individualized and complete solutions for every guest, and providing outstanding guest service experiences through professional conduct and shared passion for gaming, and supporting the overall store environment to meet/exceed sales and profit. In addition to ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business, this position supervises a retail staff which may vary based upon store size, location(s), and expected sales volume.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES
- SL2 will manage and lead in a multiunit capacity, with the ability to multitask and direct a larger team across two store locations.
- Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business.
- Promptly and accurately process guest purchases/return transactions using Point‐of‐Sale (POS) computer system via PC keyboard, including making correct change, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service.
- Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop; when appropriate, escalate customer issues and complaints to the Store Leader in a timely and professional manner.
- Promote GameStop’s unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program.
- Recruit, interview, hire, assess, develop, and retain high-performing associates.
- Ensure associates have completed their onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities.
- Communicate regularly with store associates and District Manager to ensure that all GameStop store initiatives are implemented according to plan. Set guest service expectations for store associates and train store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines. Supervise and delegate tasks to Guest Advisors, Senior Guest Advisors, and Assistant Store Leaders.
- Schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best-in-class guest service is consistently provided.
- Approve payroll, make time edits, and verify that store associates are paid for all time worked.
- Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into HRIS.
- Ensure that all areas of the store, including restrooms, are neat, clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order.
- Ensure Omni-Channel orders are fulfilled and shipped daily.
- Perform store inventory counts (home store and other stores in your district/region), stock/restock merchandise on shelves and fixtures, and move product from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor.
- Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate.
- Lead store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties necessary to goal achievement.
- Count, balance and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines.
- Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduc

  • Assistant Store Manager

    3 weeks ago

    Oakland, United States US Foods Full time

    Join Our Community of Food People! The Assistant Store Manager contributes to the overall financial performance of the store including product merchandising/stocking, expense control, and achievement of sales and profitability goals. Manages the operations of the front end operations to ensure all purchases are accurately recorded and that all front end...

  • Retail Store Manager in Training

    6 days ago

    Oakland, United States Crossroads Trading Co. Inc. Full time

    **Benefits**: - 401(k) - 401(k) matching - Bonus based on performance - Competitive salary - Dental insurance - Employee discounts - Health insurance - Opportunity for advancement - Paid time off - Training & development - Tuition assistance - Vision insurance - Wellness resources “Creative, friendly!” “Fun, Collaborative!” “Great Work...

  • Assistant Store Manager

    4 weeks ago

    Oakland, United States SmartStop Self Storage Full time

    **_Think Outside the Box!_** A company that embraces CHANGE while enhancing EVERYONE’S journey. **About SmartStop Self Storage** SmartStop® Self Storage is a diversified real estate company in the self-storage industry, operating in the US and Canada. In addition, SmartStop was awarded Newsweek’s Best Customer Service in 2021, 2022 & 2023 among...

  • Store Sales Manager

    3 weeks ago

    Oakland, United States LaserAway Full time

    Job DescriptionJob DescriptionJob Title: Store Sales Manager, Location DirectorLocation: Oakland, CADepartment: SalesReports to: Regional Sales DirectorJob Summary:The Store Manager, Location Director is a seasoned business leader who can manage all day-to-day aspects of a LaserAway location to create a world-class patient experience.Pay: $80,000 base,...

  • Store Sales Manager

    2 weeks ago

    Oakland, United States LaserAway Full time

    Job DescriptionJob DescriptionJob Title: Store Sales Manager, Location DirectorLocation: Oakland, CADepartment: SalesReports to: Regional Sales DirectorJob Summary:The Store Manager, Location Director is a seasoned business leader who can manage all day-to-day aspects of a LaserAway location to create a world-class patient experience.Pay: $80,000 base,...

  • Assistant Store Manager

    3 weeks ago

    Oakland, United States SmartStop Self Storage Full time

    **_Think Outside the Box!_** A company that embraces CHANGE while enhancing EVERYONE’S journey. **About SmartStop Self Storage** SmartStop® Self Storage is a diversified real estate company in the self-storage industry, operating in the US and Canada. In addition, SmartStop was awarded Newsweek’s Best Customer Service in 2021, 2022 & 2023 among...

  • Pizza Hut

    2 months ago

    Oakland, United States Pizza Hut Full time

    Are you experienced in the restaurant industry, but looking for something more? Pizza Hut - Oakland is looking for a full time or part time Store Manager in Oakland, TN and you could be the perfect fit! As Store Manager, you are responsible for the overall operations of the restaurant. This includes but is not limited to...-Building, managing, and leading a...

  • Retail Store Manager

    2 weeks ago

    Oakland, United States EzHire Cannabis Full time

    **ESSENTIAL FUNCTIONS**: - Successfully create a hospitable place for customers to enjoy and learn about our products. - Ensure exceptional customer service is provided by a well trained, happy team. - Ensure exceptional merchandising, branding and promotions. - Communicate effectively with staff and customers to drive sales while providing excellent...

  • Store Associate

    1 month ago

    Oakland, United States CVS Corporation Full time

    / / Store Associate **Store Associate** **Job ID:** 2038476BR **Category:** Cashier **Address:** 4100 Redwood Rd **Location:** Oakland, CA **Job Description** Retail Store Associates play a meaningful role within the CVS Health family. At CVS Health, were shaping the future of health care for people, businesses, and communities. With your talents and...

  • Store Associate

    4 weeks ago

    Oakland, United States CVS Corporation Full time

    / / Store Associate **Store Associate** **Job ID:** 2038476BR **Category:** Cashier **Address:** 4100 Redwood Rd **Location:** Oakland, CA **Job Description** Retail Store Associates play a meaningful role within the CVS Health family. At CVS Health, were shaping the future of health care for people, businesses, and communities. With your talents and...

  • Store Associate

    4 weeks ago

    Oakland, United States CVS Health Full time

    Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we...

  • store/night clerk

    2 months ago

    Oakland, California, United States Kroger Full time

    Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and...

  • Retail / Store , Management

    4 weeks ago

    Oakland County, United States TradeFirst.com Full time

    Job DescriptionJob DescriptionWe are seeking a creative individual to assist us in management , the procurement , display , sales and operation of   general retail merchandise ranging from toys, small electronics , tools ,  and sporting goods etc. This is a multi tasking  position including sales , display , shipments and delivery , and purchasing . We...

  • Store Team Member

    1 month ago

    Oakland, United States Sheetz Full time

    Additional $1.50/hr. for working 10pm-6amOVERVIEWGot high-energy and love to hustle? Come join the fast-paced, FUN work atmosphere as a Store Team Member and MAKE SHEETZ HAPPEN! We call this role a ‘team member’ because that’s what you’re in for: a team culture where you’ll find your people and have each other’s backs. Your day-to-day will be...

  • Convenience Store Clerk

    2 months ago

    Oakland, United States Fabian Oil Full time

    Description Fabian Oil is currently seeking multiple candidates to join our convenience store team in Oakland, ME. We are looking to fill various positions with openings for both part-time and full-time employment. As a Convenience Store Clerk (CSC) your duties will include working with customers both over the phone and in-person answering product questions...

  • Convenience Store Clerk

    1 week ago

    Oakland, United States Fabian Oil Full time

    Description Fabian Oil is currently seeking multiple candidates to join our convenience store team in Oakland, ME. We are looking to fill various positions with openings for both part-time and full-time employment. As a Convenience Store Clerk (CSC) your duties will include working with customers both over the phone and in-person answering product questions...

  • Pizza Hut

    1 week ago

    Oakland, United States Pizza Hut Full time

    Pizza Hut - Oakland is looking for a full time or part time Store Supervisor for our location in Oakland, TN. As a Store Manager, you will assist the General Manager in managing the operations and staff on a day to day basis, including the execution of all company policies, procedures, programs and systems. The store supervisor also ensures compliance with...

  • Store Associate

    4 weeks ago

    Oakland Park, United States CVS Health Full time

    Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we...

  • Night Replenishment Manager

    2 months ago

    Oakland, United States Home Depot Full time

    Position Purpose: Night Replenishment Managers (NRM) are members of the store leadership and management team, overseeing overnight freight handling activities. NRM's supervise the freight unload, pack out, and pack down processes. NRMs will communicate priorities, ensure nightly tasks are completed and that freight is moving smoothly throughout the store....

  • Night Replenishment Manager

    4 weeks ago

    Oakland, United States Home Depot Full time

    Position Purpose: Night Replenishment Managers (NRM) are members of the store leadership and management team, overseeing overnight freight handling activities. NRM's supervise the freight unload, pack out, and pack down processes. NRMs will communicate priorities, ensure nightly tasks are completed and that freight is moving smoothly throughout the store....