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Budtender/sales Associate

3 months ago

Whitehall, United States New Standard Full time

We are searching for high-energy, team players to add to our team Must have weekend availability

The Budtender/Sales Associate is the ambassador for the customer’s experience, from greeting through purchase, and facilitating the customer relationship. A Budtender assesses the customer’s needs and educates them on the benefits of various products.

**Responsibilities**:

- Represents the brand in a positive and compliant manner while providing the best-in-class service that consistently exceeds our customer’s expectations
- Establishes relationships with customers and provides a memorable customer experience to create loyalty to our brand
- Offers customers helpful, friendly, and knowledgeable assistance including relaying information on product equivalencies and responsible use of products as well as making tailored recommendations
- Stays current on product and cannabis-related information and provides information in a digestible and customer-friendly way
- Contributes to a work environment that is positive, customer-service oriented, and compliant with established policies and procedures
- Maintains a clean and professional appearance while in our customer-based environment or while representing our brand
- Ensures the store is clean, organized, and safe with special attention paid to merchandising standards
- Assists with new inventory unloading and stocking as needed
- Greest guests in a friendly manner and checks in all customers by verifying their ID and logging information in the point of sale system
- Assists customers over the phone with any questions and log and prepare any over-the-phone orders
- Operates a telephone, handheld transmitter, and a computer
- Navigates the store storage drawers and storage rooms to prepare customer orders accurately
- Packages orders and communicates status and total charges to retail team
- Operates a hand held radio transmitter
- Other duties as assigned

**General Job Requirements**
- Six months to one year of experience in retail, hospitality, or customer service required
- One or more years of work experience in a related industry preferred
- Basic math skills, including the ability to calculate change and count down a drawer required
- Knowledge of basic computer skills, prior experience with point-of-sale software preferred
- Ability to remain on feet and in active motion for majority of shift (6 - 10 hours)
- Occasional lifting of objects up to 20 pounds required
- High School Diploma or equivalent required
- Applicant must pass a Background Check
- Must be 21 years of age or older to apply

**Job Type**: Part-time

Pay: $15.00 per hour

Expected hours: 18 - 24 per week

**Benefits**:

- Employee discount
- Paid time off

Shift:

- Day shift
- Evening shift
- Morning shift

Weekly day range:

- Monday to Friday
- Weekends as needed

**Education**:

- High school or equivalent (preferred)

Work Location: In person