Customer Service Advisor

3 weeks ago

Fremont, United States Tesla Full time

**Service Advisor**
Must have open Flexibility to opening/closing shifts + Weekends

**What to Expect**

**What You’ll Do**
- Determine if technical solution can be resolved over the phone; escalate immediately to Shop Foreman / Service Manager to provide immediate attention
- Accurately record issues and data into Dealer Management System. Attention to detail critical
- Conduct Transactions w/ system; walk customer through correction and provide summary
- Communicate estimated completion time, regular updates and follow through on each customer vehicle
- Coordinate the detail of every vehicle prior to delivery
- Coordinate the delivery time or pick up with each customer
- Follow up with Customer on services provided; ensure they are satisfied with the work performed

**What You’ll Bring**
- Knowledge of methods, techniques, parts, tools and materials used in the maintenance and repair of vehicles
- Experience in operational use and maintenance of a wide variety of hand power tools, shop tools, and automotive and electrical test equipment
- Understanding of basic automotive techniques related to repair and servicing of automobiles
- Ability to follow oral and written instructions with attention to detail
- Willingness to learn new and innovative automotive technologies
- Ability to establish and maintain cooperative working relationships with those contacted in the course of work to include the public
- Perform detailed daily record keeping and reporting
- Effectively handle multiple priorities, organize workload, and meet deadlines
- Work in a team-based environment and achieve common goal
- High School diploma or equivalent
- Dealer Management System(s), Outlook, and MS Office
- Associate Degree or certificate in Automotive Technology, preferred
- Retail automotive service experience, preferred
- Must have and maintain a valid driver’s license and an acceptable and safe driving record
- Must have two years of driving experience

Expected Compensation

$16.20 - $43.20/hour + cash and stock awards + benefits

Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

Pay: $16.20 - $43.20 per hour

Day range:

- Weekends as needed

Shift:

- 8 hour shift

License/Certification:

- Driver's License (required)

Work Location: In person

  • Service Advisor

    1 month ago

    Fremont, United States AutoNation, Inc. Full time

    AutoNation Honda Fremont At AutoNation, doing what's right by the customer comes standard at 300 locations coast to coast, so it's no wonder we have served over 10 million happy customers. As a Service Advisor, you'll be part of a nationwide team servicing 20,000 cars a day and building customer loyalty that spans generations. Along with your communication...

  • Service Advisor

    4 weeks ago

    Fremont, United States AutoNation, Inc. Full time

    AutoNation Honda Fremont At AutoNation, doing what's right by the customer comes standard at 300 locations coast to coast, so it's no wonder we have served over 10 million happy customers. As a Service Advisor, you'll be part of a nationwide team servicing 20,000 cars a day and building customer loyalty that spans generations. Along with your communication...

  • Service Advisor

    1 month ago

    Fremont, United States AutoNation Full time

    AutoNation Honda Fremont At AutoNation, doing what’s right by the customer comes standard at 300 locations coast to coast, so it’s no wonder we have served over 10 million happy customers. As a Service Advisor, you’ll be part of a nationwide team servicing 20,000 cars a day and building customer loyalty that spans generations. Along with your...

  • Service Advisor

    4 weeks ago

    Fremont, United States AutoNation Full time

    AutoNation Honda Fremont At AutoNation, doing what’s right by the customer comes standard at 300 locations coast to coast, so it’s no wonder we have served over 10 million happy customers. As a Service Advisor, you’ll be part of a nationwide team servicing 20,000 cars a day and building customer loyalty that spans generations. Along with your...

  • Service Advisor

    2 weeks ago

    Fremont, United States Premier Nissan of Fremont Full time

    Premier Nissan of Fremont is an established, successful dealer group with over 35 stores in 7 states nationwide! We represent top brands such as Honda, Toyota, Nissan, Chevrolet, Hyundai, Kia, Dodge, Chrysler, Subaru, Ford, Jeep, and Fiat. Premier is actively involved in giving back to our community in a HUGE way with our "Giving Hope Foundation." Premier...

  • Service Advisor

    1 month ago

    Fremont, United States Premier Nissan of Fremont Full time

    Premier Nissan of Fremont is an established, successful dealer group with over 35 stores in 7 states nationwide! We represent top brands such as Honda, Toyota, Nissan, Chevrolet, Hyundai, Kia, Dodge, Chrysler, Subaru, Ford, Jeep, and Fiat.Premier is actively involved in giving back to our community in a HUGE way with our "Giving Hope Foundation." Premier...

  • Service Advisor

    1 month ago

    Fremont, United States Premier Nissan of Fremont Full time

    Premier Nissan of Fremont is an established, successful dealer group with over 35 stores in 7 states nationwide! We represent top brands such as Honda, Toyota, Nissan, Chevrolet, Hyundai, Kia, Dodge, Chrysler, Subaru, Ford, Jeep, and Fiat. Premier is actively involved in giving back to our community in a HUGE way with our "Giving Hope Foundation."  Premier...

  • Service Advisor

    1 month ago

    Fremont, United States Premier Nissan of Fremont Full time

    Job DescriptionJob DescriptionPremier Nissan of Fremont is an established, successful dealer group with over 35 stores in 7 states nationwide! We represent top brands such as Honda, Toyota, Nissan, Chevrolet, Hyundai, Kia, Dodge, Chrysler, Subaru, Ford, Jeep, and Fiat. Premier is actively involved in giving back to our community in a HUGE way with our...

  • Service Advisor

    4 weeks ago

    Fremont, United States Premier Nissan of Fremont Full time

    Premier Nissan of Fremont is an established, successful dealer group with over 35 stores in 7 states nationwide! We represent top brands such as Honda, Toyota, Nissan, Chevrolet, Hyundai, Kia, Dodge, Chrysler, Subaru, Ford, Jeep, and Fiat.Premier is actively involved in giving back to our community in a HUGE way with our "Giving Hope Foundation." Premier...

  • Service Advisor

    4 weeks ago

    Fremont, United States Premier Nissan of Fremont Full time

    Job DescriptionJob DescriptionPremier Nissan of Fremont is an established, successful dealer group with over 35 stores in 7 states nationwide! We represent top brands such as Honda, Toyota, Nissan, Chevrolet, Hyundai, Kia, Dodge, Chrysler, Subaru, Ford, Jeep, and Fiat. Premier is actively involved in giving back to our community in a HUGE way with our...

  • Service Advisor

    4 weeks ago

    Fremont, United States Premier Nissan of Fremont Full time

    Premier Nissan of Fremont is an established, successful dealer group with over 35 stores in 7 states nationwide! We represent top brands such as Honda, Toyota, Nissan, Chevrolet, Hyundai, Kia, Dodge, Chrysler, Subaru, Ford, Jeep, and Fiat. Premier is actively involved in giving back to our community in a HUGE way with our "Giving Hope Foundation."  Premier...

  • Automotive Service Advisor

    2 weeks ago

    Fremont, United States Timmons Auto & Truck Repair Full time

    Become a **full-time Automotive Service Advisor** with **Timmons Auto & Truck Repair** to contribute to a thriving and reputable auto repair shop! When you join our **Pleasant Hill, CA** team, you earn **$20.00 - $35.00/hour**, depending on your experience. We offer **terrific benefits**, including: - Medical - Dental - Vision - Holiday and PTO Pay -...

  • Service Advisor

    2 weeks ago

    Fremont, United States Premier Subaru of Fremont Full time

    Premier Subaru of Fremont is an established, successful dealer group with over 32 stores in 7 states nationwide! We represent top brands such as Honda, Toyota, Nissan, Kia, Dodge, Chrysler, Subaru, Ford, Jeep, and Fiat. Premier is actively involved in giving back to our community in a HUGE way with our "Giving Hope Foundation." Premier Subaru of Fremont is...

  • Automotive Service Advisor Manager

    2 months ago

    Fremont, United States Midas FREMONT 1783 Full time

    Job DescriptionJob DescriptionMidas seeks a seasoned Service Advisor Manager to oversee business operations, promote customer satisfaction, drive growth initiatives, and maximize sales through upselling. The ideal candidate should have at least Five years of automotive repair experience, supervisory/management experience, and exceptional interpersonal...

  • Service Advisor

    1 month ago

    Fremont, United States Premier Subaru of Fremont Full time

    Job DescriptionJob DescriptionPremier Subaru of Fremont is an established, successful dealer group with over 32 stores in 7 states nationwide! We represent top brands such as Honda, Toyota, Nissan, Kia, Dodge, Chrysler, Subaru, Ford, Jeep, and Fiat. Premier is actively involved in giving back to our community in a HUGE way with our "Giving Hope...

  • Service Advisor

    1 month ago

    Fremont, United States Premier Subaru of Fremont Full time

    Premier Subaru of Fremont is an established, successful dealer group with over 32 stores in 7 states nationwide! We represent top brands such as Honda, Toyota, Nissan, Kia, Dodge, Chrysler, Subaru, Ford, Jeep, and Fiat. Premier is actively involved in giving back to our community in a HUGE way with our "Giving Hope Foundation."  Premier Subaru of Fremont...

  • Service Advisor

    4 weeks ago

    Fremont, United States Premier Subaru of Fremont Full time

    Job DescriptionJob DescriptionPremier Subaru of Fremont is an established, successful dealer group with over 32 stores in 7 states nationwide! We represent top brands such as Honda, Toyota, Nissan, Kia, Dodge, Chrysler, Subaru, Ford, Jeep, and Fiat. Premier is actively involved in giving back to our community in a HUGE way with our "Giving Hope...

  • Service Advisor

    4 weeks ago

    Fremont, United States Premier Subaru of Fremont Full time

    Premier Subaru of Fremont is an established, successful dealer group with over 32 stores in 7 states nationwide! We represent top brands such as Honda, Toyota, Nissan, Kia, Dodge, Chrysler, Subaru, Ford, Jeep, and Fiat. Premier is actively involved in giving back to our community in a HUGE way with our "Giving Hope Foundation."  Premier Subaru of Fremont...

  • Retail Service Advisor

    1 month ago

    Fremont, California, United States Office Depot General Full time

    Overview At Office Depot Inc., the Services Advisor is a part-time role, providing "total solutions" to our customers encompassing Technology, Services, Furniture and Print offerings. The associate will quickly build and maintain customer relationships and become a trusted advisor by utilizing training of Technology products/services and print offerings. The...

  • Retail Service Advisor

    4 weeks ago

    Fremont, California, United States Office Depot General Full time

    Overview At Office Depot Inc., the Services Advisor is a part-time role, providing "total solutions" to our customers encompassing Technology, Services, Furniture and Print offerings. The associate will quickly build and maintain customer relationships and become a trusted advisor by utilizing training of Technology products/services and print offerings. The...