Wellness Ambassador

2 months ago

Los Angeles, United States Ten Thousand Full time

**Job description**

**Crescent Heights**

*
Job Title* Wellness and Performance Coach/Ambassador
**Department: Wellness and Performance**
**Reports To: Club Manager**
**FLSA Status**:Non-Exempt

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About Crescent Heights*
Crescent Heights® is a leading real estate brand that develops transformative projects in America’s greatest cities. Crescent Heights® projects are crafted to work in the context of the cities in which they are built, and include innovative spaces that are curated by thoughtful an extensive focus on community retail, art and sustainable design. The team’s vision and love has created authentic buildings that fit the cities and neighborhoods in which they reside. Crescent Heights® properties are perennial award winners for design and execution.
Crescent Heights® manages all aspects of its properties and prides itself on creating a feeling of community with a variety of events and an obsession of service. The firm has a commitment to technology, making living in the buildings extraordinary.

We provide a competitive salary and comprehensive benefits package to all full time regular
Employees.

*
Summary*
National developer Crescent Heights® is setting a new standard of luxury high-rise living in Los Angeles with the introduction of Ten Thousand - a 40-story residential tower perched where Century City meets Beverly Hills, offering an exquisitely modern lifestyle, luxury resort service akin to a five-star boutique hotel and best in class amenities.

*
ESSENTIAL DUTIES AND RESPONSIBILITIES**:

- Provide instruction on the use of all fitness equipment in the Wellness and Performance Department.
- Provide professional exercise instruction and develop training plans for individual resident clients.
- Monitor residents’ progress and adapt programs as needed.
- Explain and enforce safety rules and regulations on sports, recreational activities, and the use of exercise equipment.
- Give residents information or resources about health and wellness issues.
- Keep management informed of customer and facility needs.
- Ensures that safety standards are met, and the department and facility policies are adhered to.
- Provides CPR and first aid in emergency situations
- Open or close the Wellness and Performance facilities.
- Liaison between the Wellness department and all other Ten Thousand Departments.
- Assist with coordinating resident wellness assessments, performance programs, and classes.
- Check and verify all guests.
- Answer incoming calls and questions regarding programs.
- Schedule and track Wellness and Performance appointments.
- Schedule, create/add class sessions, and reserve spots for residents.
- Charge sessions and process instructor invoices in coordination with Club Supervisor
- Maintain outside contractor paperwork. Ensure Ten Thousand contractor paperwork is correct and up-to-date.
- Train private resident clients and occasionally teach fitness classes.
- Communicate with Facilities to ensure that all areas are clean and well maintained.
- Perform all other job duties both written and implied.

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SUPERVISORY RESPONSIBILITIES:*
None

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QUALIFICATIONS:*
- **Customer-service skills.** Fitness trainers and instructors must therefore be polite, friendly, and encouraging to maintain relationships with their clients.
- **Listening skills**_**.**_ Fitness trainers and instructors must be able to listen carefully to what clients tell them to determine the client's fitness levels and desired fitness goals.
- **Physical fitness**_**.**_ Fitness trainers and instructors need to be physically fit because their job requires a considerable amount of exercise. Group instructors often participate in classes, and personal trainers often need to show exercises to their clients.
- **Problem-solving skills**_**.**_ Fitness trainers and instructors must evaluate each client’s level of fitness and create an appropriate fitness plan to meet the client’s individual needs.

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EDUCATION AND EXPERIENCE*
- Must have High School diploma or GED equivalent.
- Must be at least 18 years of age.
- Minimum two (2) years fitness industry experience

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CERTIFICATES and LICENSES**:

- Must possess current CPR, AED, first aid certification
- One or more of the following certifications: NASM, ACSM, NSCA, ACE. Other CPT certifications are accepted with additional fitness certifications.

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LANGUAGE SKILLS:*
Ability to read and comprehend simple instructions, short correspondence, and memos.

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REASONING ABILITY**:
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WORK ENVIRONMENT**:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job is primarily performed in a gym environment with a moderate noise level. While performing the duties of this job, the employee is required to frequently inspect inside and outside areas of the property loc

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