Banquet Captain

2 weeks ago


Bristol, United States DoubleTree by Hilton Bristol CT Full time

The DoubleTree by Hilton Bristol is looking to add a dynamic Banquet Captain to our team

Job Summary:
**Duties**:

- Coordinate banquet activities and manage staff during events
- Supervise banquet setup, service, and breakdown
- Ensure high-quality service delivery and guest satisfaction
- Handle cash transactions and maintain accurate records
- Collaborate with kitchen staff to ensure timely food service
- Conduct pre-event meetings and provide clear instructions to the team
- During events, be the main point of contact and ensure they are completely satisfied with the flow of the event.

**Experience**:

- Previous experience in a banquet or hotel setting preferred
- Proficiency in supervising and training staff
- Knowledge of culinary and kitchen operations
- Strong interpersonal skills for guest interactions
- Ability to conduct interviews for hiring banquet staff

Qualifications:

- **Must be available nights and weekends**. The schedule will be based on business needs.
- Flexible and long hours sometimes required.
- Must be able to lift 20+ pounds.
- Must be able to stand for long periods.
- TIPS certification is a plus.

**Benefits**:

- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Paid training
- Vision insurance

Experience level:

- 5 years

Weekly day range:

- Every weekend

Work Location: In person