Spa Concierge

**About us**

Jencare Skin Farm & Day Spa

We are the Skin People

A modern day spa with a focus on quality results driven skin care.

**Job Summary**
- Do you love skin care and wellness? Then we are looking for you. Join our growing team as we establish our skin care brand worldwide._

**Responsibilities and Duties**

**Duties**:

- Manage spa appointments in a manner that leads to a seamless customer experience
- Welcome visitors, potential customers, and customers by greeting and referring them to the appropriate technician.
- Presents a welcoming environment by keeping the reception area neat and clean.
- Maintains security by screening visitors.
- Manages the customer experience from entrance to exit with care and professionalism.
- Learn skin care products and regimens and be able to recommend products to customers.
- Perform inbound and outbound calls to existing clients.
- Forward sales information by answering the telephone, recording and delivering messages, date stamping documents, preparing mail packages.
- Maintains files and forms
- Accomplishes sales and organization mission by completing tasks and achieving goals needed.
- Produces information by preparing letters to potential customers; transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text.

**Qualifications and Skills**
- Great written and verbal communication skills
- SPA Experience is preferred
- Telephone skills
- People skills
- Customer service skills
- Results driven
- Confident in ones own abilities
- Proficient in Microsoft Office
- Comfortable with technology

**Benefits**

Part Time, Flexible hours

**Job Type**: Part-time

**Job Type**: Part-time

Pay: $13.00 - $15.00 per hour

Expected hours: 20 - 32 per week

**Benefits**:

- Employee discount

**Education**:

- Associate (preferred)

**Experience**:

- Customer service: 3 years (required)

Work Location: In person