Receiving Clerk

Icelandirect is a contract manufacturer and private label supplement company that makes high-quality premium fish oils supplements, vitamins nutritional, and fish oil emulsions in a variety of TG and EE concentrations.

We are a top omega product supplier in the United States. Our products are GMP-compliant and can be produced as emulsions supplements, powders, softgels, liquid-packaged, or capsules.

We deliver bulk materials orders and custom formulations. Many of our manufactured products are listed on Amazon and other high profile distribution channels.

The Receiving Clerk will assist the supervisor/manager in managing and coordinating all activities regarding receiving, and some inventory management tasks to maintain inventory counts and quality control procedures for incoming product shipments. Their duties include, keeping track of shipment schedules, comparing incoming shipments product packing lists against purchase orders, assist/troubleshoot checking the shipments for damages or discrepancies, delivering items/product to the correct requestor/department, processes all paperwork in a timely manner, and ensures that safety regulations are followed.

The Receiving Clerk will need to learn and have a full understanding of our in-house computerized inventory management and ERP system. Computer literacy is a requirement. All Warehouse movements need to be completed accurately in the system to ensure real time inventory accuracy for planning.

Coordinates and schedules all inbound deliveries, domestic and international.

Compares packing slip to Purchase Order (PO) to verify quantities and cost, content and those goods arrived undamaged. Accuracy is key.

Receives all materials and components into database and ensures the correct shelf location is provided by warehouse.

Upload all packing slips, Certificate of Analysis (COA), and Proof of Delivery (POD) into work order docs section of the PO being received

Keeps track of all partial deliveries and alerts purchasing of all balance PO’s

Provides quality with AQL inspection breakdown and COA’s

Notify accounts payable department of receipt of goods.

Alert logistics, purchasing, and warehouse when the goods are received internally and are ready for distribution.

Ensures all small parcel (UPS/FedEx) deliveries are distributed to the correct recipient, and an accurate record is kept

Full understanding of the Icelandirect Central System (ICS) Inventory Management and Enterprise Resource Planning (ERP) system and how it's utilized.

Communicate with the Purchasing Department to assure that all procurement orders are accurate by reporting shortages, damaged product, over-ships, and quality rejections.

Ensure the accuracy of all receiving documents. Gather and maintains all paperwork and files appropriately according to audit standards

Maintain communication with transport companies.

Clearly communicate with other departments as necessary.

Complete training as assigned.

Performs other duties as assigned by a manager, officer, or director of the company.

Key Performance Indicators

**Receiving Accuracy**: This KPI measures the percentage of items received correctly compared to the total items received. It ensures that the Receiving Clerk is accurately checking and documenting incoming shipments.

**On-Time Receipts**: This KPI tracks the percentage of shipments received on time according to when they were assigned to a shelf location. Timely receipts are crucial for maintaining inventory flow and preventing delays.

**Receipt Processing Time**: Measure the average time it takes to process and document incoming shipments. A lower processing time indicates efficiency in handling goods.

**Vendor Compliance**: This KPI monitors the percentage of shipments that comply with vendor agreements, including accurate quantities, quality, and proper packaging.

**Shortages and Damages**: Track the percentage of shipments that arrive with shortages or damages. A lower percentage suggests effective handling and reporting of damaged or missing items.

**Return-to-Vendor Rate**: Measure the rate at which items need to be returned to the vendor due to issues such as defects or incorrect shipments. A lower return rate indicates better quality control.

**Inventory Accuracy**: Assess how well the receiving process contributes to maintaining accurate inventory levels. High accuracy is essential for preventing overstock or stockouts.

**Documentation Completeness**: Ensure that all necessary documentation, such as packing slips, invoices, and quality inspection reports, are properly recorded and filed for future reference.

**Cost per Receipt**: Calculate the cost associated with receiving each item or shipment. This KPI helps identify opportunities for cost savings and process optimization.

**Supplier Performance**: Evaluate the performance of suppliers based on the quality and accuracy of their shipments. This can help in making informed decisions about future part