Concierge Receptionist

**Responsibilities**:

- Primary phone contact, field calls and taking in-depth comprehensive messages for staff.
- Schedule and confirm appointments for attorneys and other staff, as necessary.
- Ensure rooms are reserved for office appointments and ensure notaries and witnesses are available, as needed.
- Contact Fed-Ex for pick-up, sort mail, etc.
- Coordinate conference/ video calls with team and clients using Conference Bridge and Zoom platforms.
- Send letters returning original documents to clients; call clients to pick up original documents.
- Responsible for ordering office supplies and other materials as needed for office locations.
- Copy client documents as they are dropped off and/or during appointments.
- Coordinate new prospects, business cards of professionals, home care agencies, etc. into TM.
- Create new client folders for initial consults.
- Scan and link documents as necessary.
- Greet visitors, new clients, clients, delivery people/mailman appropriately.
- Provide refreshments to clients.
- Keep conference room and reception area stocked with notepads, pens, and business cards.
- Clean conference room area after meetings.
- Change ink in downstairs copier.
- Replace ink in postal machine and add postage when necessary.

**Qualifications**:

- Excellent communication, interpersonal, and problem-solving skills.
- Ability to remain composed and cordial while handling a high volume of phone calls.
- Experience in administrative functions is necessary;
- Experience in and/or knowledge of elder care systems, issues helpful.
- High School Diploma or GED. Proficiency in grammar, spelling, punctuation and basic letter writing is necessary.
- Proactive, self-starter, able to work with limited supervision while also working as part of a larger team. Must be capable of critical thinking and exercising judgment with little, or no outside input.
- Able to conduct him or herself in a professional manner and able to maintain confidentiality of sensitive materials.
- Knowledge of Microsoft Office Suite - primarily Word, Excel, and Adobe. Knowledge of Time Matters is helpful.

**Schedule**:

- Monday through Friday, M-TH 8:30AM-5:00PM, F 8:30AM-3:00PM

**Salary**:

- $42,000 - $48,000 annually corresponding with experience

**Benefits/Incentives**:

- Medical, Dental, Vision, PTO, etc.