Patient Placement Asst R30994

2 weeks ago


Springfield, United States Baystate Health Full time

**Category(s)**: Administrative Support, Customer Service
**Full Time / Part Time**: Full-Time
**Shift**: First

Patient Placement Assistant

Baystate Health, a nationally recognized leader in healthcare quality and safety, is looking for a full time Patient Placement Assistant for our Springfield location.

SCHEDULE:

- 36 hours
- 7a-7:30p

Weekend and holiday rotation

LOCATION:

- BMC Campus
- Springfield MA

Baystate Health, western Massachusetts’ only academic center and tertiary care provider has a long and proud tradition of continuous learning and improvement. We educate and train hundreds of healthcare workers every year and advance knowledge about new approaches to care. At Baystate Health we know that treating one another with dignity and equity is what elevates respect for our patients and staff. We are committed to increasing diverse representation across our organization. Together our inspired and compassionate teams manage the whole health needs of all communities in need.

Summary:
Under direction of the Patient Placement Care Manager, receives and assesses requests from all major customer constituencies: patients, providers, Patient Placement Care Manager and service areas including the regional transfer service at BMC.. Analyzes customer requests and coordinates accurate and thorough information exchange. Is able to prioritize assignments of all inpatient, observation and day stay patients. Conducts the necessary review to properly place a patient based on scripted criteria provided. Provides accurate documentation following all established protocols. Collaborates with service area and acts as liaison between Baystate Health and our external customers to satisfy customer requests. Is responsible to coordinate patient placement functions in collaboration with the throughput nurse. Performs responsibilities within established customer service standards. Responsible for assisting department manager in the collection of key data elements utilized in monitoring department metrics as directed.

Job Responsibilities:

- Processes all assigned admissions and related transactions within established monthly QA thresholds for Bed Management Dashboard, SMS, On-Line Survey, and E-mail boxes as assigned. Assists department manager in metric reporting using Excel or Microsoft word documents.
- Collects demographic, insurance and clinical information necessary to appropriately place the patient, assists in supportive role for the Patient Throughput team including transfer service functions.
- Collects information via software systems to proficiently place patients based on clinical guidelines, Collaborates with the Patient throughput nurse to place patients, Escalates issues patient placement charge nurse as they arise.
- Processes all calls in a Service Excellence oriented manner. Adheres to call guides and flows. Communicates in a professional manner appropriate and respectful to the age/comprehension level of the patient and/or family member as well as hospital staff
- Maintains call levels/call guides based on data from monthly telephone Quality Assurance. Signs in and out of correct lines assigned
- Problem Solving. Recognizes and communicates problems to the right person/system. Offers constructive ideas/suggestions for solving problems.
- Learning. Attends required in-service/meetings. Maintains resource materials. Applies acquired skills. Adheres to policy & procedures. Accepts/encourages assessment/feedback from peers and manager.
- Attends required in-service/meetings. Maintains resources. Accepts/encourages assessment/feedback from peers and supervisors.
- Functions as a pivotal part of the throughput team, reports concerns as they arise to the appropriate person.
- Communicates with Patient throughput nurse manager on department concerns as they arise.

Qualification:
High School Diploma or GED

Required Work Experience:
Proven customer service experience, ability to synthesize clinical information to properly place patients to the correct location

Preferred Work Experience:
Clinical background, Direct Patient care experience preferred

OUR COMPENSATION PHILOSOPHY

We offer competitive total compensation that includes pay, benefits, and other recognition programs for our employees. The base pay range shown above considers the wide range of factors that are considered in making compensation decisions including knowledge/skills; relevant experience and training; education/certifications/licensure; and other business and organizational factors. This base pay range does not include our comprehensive benefits package and any incentive payments that may be applicable to this role.

**You Belong At Baystate**

At Baystate Health we know that treating one another with dignity and equity is what elevates respect for our patients and staff. It makes us not just an organization, but also a community where you belong. It is how we advance the care and enhance the lives of all people.

DIVERSE TEAMS. DI



  • Springfield, United States Baystate Health Full time

    **Category(s)**: Administrative Support, Customer Service **Full Time / Part Time**: Full-Time **Shift**: First **Summary**: Under direction of the Patient Placement Care Manager, receives and assesses requests from all major customer constituencies: patients, providers, Patient Placement Care Manager and service areas including the regional transfer...


  • Springfield, Illinois, United States Baystate Health Full time

    Req#: R31107 Category(s): Nursing, Care and Case Managers Full Time/Part Time: Full-Time Shift: First RN, Patient Placement Bed Manager- Full Time DaysResponsible for the facilitation of accurate patient placement into the health system based on clinical relevance, with integration of care management skills to support organizational fiscal goals. Supports...


  • Springfield, Illinois, United States Baystate Health Full time

    Req#: R31107 Category(s): Nursing, Care and Case Managers Full Time/Part Time: Full-Time Shift: First RN, Patient Placement Bed Manager- Full Time DaysResponsible for the facilitation of accurate patient placement into the health system based on clinical relevance, with integration of care management skills to support organizational fiscal goals. Supports...


  • Springfield, United States Baystate Health Full time

    Req#: R31107 Category(s): Nursing, Care and Case Managers Full Time/Part Time: Full-Time Shift: First RN, Patient Placement Bed Manager- Full Time Days Responsible for the facilitation of accurate patient placement into the health system based on clinical relevance, with integration of care management skills to support organizational fiscal goals. Supports...


  • Springfield, United States Baystate Health Full time

    Req#: R31107 Category(s): Nursing, Care and Case Managers Full Time/Part Time: Full-Time Shift: First RN, Patient Placement Bed Manager- Full Time Days Responsible for the facilitation of accurate patient placement into the health system based on clinical relevance, with integration of care management skills to support organizational fiscal goals. Supports...


  • Springfield, United States Baystate Health Full time

    **Category(s)**: Nursing, Care and Case Managers **Full Time / Part Time**: Full-Time **Shift**: Third **RN, Patient Placement Bed Manager - Full Time Nights**Uses Patient Placement skills, insures that patients move efficiently from access point to appropriate level of care and location. Reviews all cases on admission to identify level of care, potential...


  • Springfield, Massachusetts, United States Titan Placement Group Full time

    Job DescriptionJoin Our Team as a Licensed Practical Nurse (LPN)!We are looking for a Licensed Practical Nurse to join our team in Springfield, Massachusetts!Explore an exciting opportunity with Titan Placement Group in Springfield, MA. Known as the birthplace of basketball and the hometown of the legendary Dr. Seuss, Springfield offers a rich cultural...

  • Registered Nurse

    2 weeks ago


    Springfield, Massachusetts, United States Titan Placement Group Full time

    Job DescriptionJob DescriptionRegistered Nurse (RN)Registered Nurse needed in Springfield, MassachusettsTitan Placement Group invites you to explore an opportunity in Springfield, MA. Springfield is renowned for being the birthplace of basketball, with the sport's Hall of Fame located in the city. Additionally, Springfield holds historical significance as...

  • Dentist

    3 hours ago


    Springfield, United States Delta Physician Placement Full time

    COMPENSATION AND BENEFITS General Dentistry (DMD / DDS) Up to $206,997 guaranteed Salary with experience Qualified site for Federal school loan assistance - $50,000 per 2 years of service $10,000 Signing bonus Healthcare Insurance premium 100% employer-paid for FTE $3,000 CME allowance + 80 hrs. PTO towards continuing education 5% retirement match by...

  • Clinical Dietitian

    1 month ago


    Springfield, United States Effingham Health System Full time

    Morrison is immediately looking for a Clinical Dietitian (Single-Site Placement) position! 5K Sign-On Bonus • Location: Effingham Care & Rehabilitation Center - Springfield, GA • Setting: 100-bed LTC along with 25-bed inpatient • Schedule: Full time; Monday - Friday, 'no weekends! • Requirement: Must be registered by the Commission on Dietetic...

  • Clinical Dietitian

    21 hours ago


    Springfield, United States Effingham Health System Full time

    Morrison is immediately looking for a Clinical Dietitian (Single-Site Placement) position! 5K Sign-On Bonus •Location: Effingham Care & Rehabilitation Center - Springfield, GA •Setting: 100-bed LTC along with 25-bed inpatient •Schedule: Full time; Monday - Friday, 'no weekends! •Requirement: Must be registered by the Commission on Dietetic...

  • Clinical Dietitian

    4 weeks ago


    Springfield, United States Effingham Health System Full time

    Morrison is immediately looking for a Clinical Dietitian (Single-Site Placement) position! 5K Sign-On Bonus • Location: Effingham Care & Rehabilitation Center - Springfield, GA • Setting: 100-bed LTC along with 25-bed inpatient • Schedule: Full time; Monday - Friday, 'no weekends! • Requirement: Must be registered by the Commission on Dietetic...

  • Clinical Dietitian

    4 weeks ago


    Springfield, United States Effingham Hospital Inc. Full time

    Job DescriptionJob DescriptionDescription:Morrison is immediately looking for a Clinical Dietitian (Single-Site Placement) position! 5K Sign-On Bonus• Location: Effingham Care & Rehabilitation Center - Springfield, GA• Setting: 100-bed LTC along with 25-bed inpatient• Schedule: Full time; Monday - Friday, 'no weekends!• Requirement: Must be...


  • Springfield, United States Baystate Health Full time

    Baystate Health, a nationally recognized leader in healthcare quality and safety, and home to Baystate Medical Center (BMC), a Magnet Hospital for Nursing Excellence is looking for a Patient Care Coordinator. At Baystate Health, RN means more. It stands for our deep respect for nursing professional practice that is essential to our mission. It also stands...

  • Purchasing Assistant

    3 weeks ago


    Springfield, United States NESCO Inc Full time

    FT Days ; Hours: M-F 8am-4:30pm Purchasing Assistant Job Summary – The Purchasing Asst has primary responsibility for requisition processing, daily product sourcing, vendor purchase order negotiations, purchase order placement, confirmation follow up, invoice resolution and expediting of purchase orders for products and services for the Mercy Consolidated...

  • Purchasing Assistant

    4 weeks ago


    Springfield, United States NESCO Inc Full time

    FT Days ; Hours: M-F 8am-4:30pm Purchasing Assistant Job Summary - The Purchasing Asst has primary responsibility for requisition processing, daily product sourcing, vendor purchase order negotiations, purchase order placement, confirmation follow up, invoice resolution and expediting of purchase orders for products and services for the Mercy Consolidated...

  • Purchasing Assistant

    2 weeks ago


    Springfield, United States NESCO Inc Full time

    FT Days ; Hours: M-F 8am-4:30pm Purchasing Assistant Job Summary – The Purchasing Asst has primary responsibility for requisition processing, daily product sourcing, vendor purchase order negotiations, purchase order placement, confirmation follow up, invoice resolution and expediting of purchase orders for products and services for the Mercy Consolidated...


  • Springfield, United States PeaceHealth Full time

    Job Description Description PeaceHealth is seeking a Cook - Nutrition Services for a Per Diem/Relief, 0.00 FTE, Evening position. The general salary range for this job opening at PeaceHealth is $21.12 - $32.98. The actual hiring rate is dependent upon several factors, including but not limited to, the job/position responsibilities, location, terms of the...


  • Springfield, United States Memorial Health University Medical Center Full time

    Overview: The Patient Discharge Specialist assists the Patient Care Facilitator or designee on units without a Patient Care Facilitator by implementing the arrangements required for patients who will be discharged or transferred from the hospital to an extended care facility, home, or another appropriate level of care. The Patient Discharge Specialist...


  • Springfield, United States Optum Full time

    Optum Home & Community Care, part of the UnitedHealth Group family of businesses, is creating something new in health care. We are uniting industry-leading solutions to build an integrated care model that holistically addresses an individual’s physical, mental and social needs - helping patients access and navigate care anytime and anywhere. As a team...