Retail Sales Associate

3 weeks ago

Bethesda, United States Bonobos Full time

Overview:
**About Bonobos**

We are on a mission to make fits and connections that inspire people to be themselves. Our Bonobos menswear brand is known for being a style instigator and offering perfect-fit risks through our innovative retail model and personalized experience. Launched online in 2007 with its signature line of chinos, Bonobos now offers a variety of styles available to order online and to try on at any one of our 60+ Guideshop locations. Our Guideshops are in-real-life stores that deliver one-on-one service and expert fit advice. Don’t think traditional retail, Bonobos is something you haven’t seen before.

The Bonobos team is vibrant, collaborative, and inclusive. We value self-awareness, empathy, intellectual honesty, positive energy, and judgment, often over experience. We’ve created a culture where collaboration and communication are paramount, all while making time for fun and celebrating extraordinary efforts.

**About Express, Inc.**

Express, Inc. is a multi-brand fashion retailer whose portfolio includes Express, Bonobos and UpWest. The Company operates an omnichannel platform as well as physical and online stores. Grounded in a belief that style, quality and value should all be found in one place, Express is a brand with a purpose - We Create Confidence. We Inspire Self-Expression. - powered by a styling community. Bonobos is a menswear brand known for exceptional fit and an innovative retail model. UpWest is an apparel, accessories and home goods brand with a purpose to Provide Comfort for People & Planet.

Guideshop Name: Montgomery Mall Responsibilities and Qualifications:
**Bonobos is seeking a **Guide**, **otherwise known as Retail Sales Associate**,** **in our **Guideshop**.**

A Guide is our version of a retail sales associate who is customer-obsessed, fit-focused, incentive-driven, and a sales powerhouse. Our Guides bring their knowledge to the forefront and deliver exceptional customer experience in a unique retail setting. At Bonobos, we offer a best-in-class product assortment that includes a full wardrobe of better-fitting men’s clothing, for every guy, for every occasion, with clothes available to try on at our retail Guideshop locations. Our one-on-one, appointment-based experience offers customers both an alternative and complementary service to our web-based store. Don't think traditional retail; what we're building you haven't seen before.

To learn more about the Guide role, listen to our Express, Inc. Talks Talent interview with Peyton Sharp, Director of Guideshops and consider joining our Bonobos community.

**Key Responsibilities**
- Responsible for delivering exceptional customer experiences and maximizing personal sales results
- Cultivate an environment of genuine customer connection where all customers feel welcome, heard, and valued
- Generate leads for current and future Bonobos business
- Consistently achieve personal sales goals
- Must be able to work a flexible schedule according to the needs of the business, including evenings, weekends, and holidays

**Essential Qualifications**
- Have 1-3 years of sales or relevant experience
- Knowledge of men’s fashion, fabrics, styles, and fit

**Preferred Qualifications (Skills and Abilities)**
- Collaborative, work well in a team setting and driven by relationship building
- Self-starter that values self-awareness, intellectual honesty, judgement, empathy and positive energy
- Possess strong time management and organizational skills
- Strong communicator and skilled at written and verbal communication

**Benefits and Compensation**

Express, Inc. offers a range of benefits to help protect full-time associates health and long-term financial security including:

- Medical, pharmacy, dental and vision coverage
- 401(k) and Roth 401(k) with Company match
- Merchandise discount
- Paid Time Off
- Parental leave for new moms and dads

Part-time associates may be eligible to receive paid sick leave, public health emergency leave and to participate in the 401(k) and Roth 401(k) with Company match. Additionally, part-time associates are eligible to receive a merchandise discount, and to choose voluntary benefits through YouDecide.

Full-time and part-time associates may be eligible to participate in the Bonobos Guideshop Incentive Plan.

Salary Range: $58,000 - $87,000 Closing:
If you would like to know more about the California Consumer Privacy Act click here.

**Notification to Agencies**: Please note that Express, Inc. does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Express, Inc. will not consider or approve payment to any third-parties for hires made.

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