Teller

2 weeks ago

College Station, United States City Bank Full time

**The position of Front Line Teller is responsible for performing a variety of lobby and drive thru service transactions for customers in a professional, timely and efficient manner and according to established bank policies and procedures.**:
**Essential Duties**:

- Represents the bank in a courteous and professional manner. Furnishes prompt, efficient and accurate service in processing transactions.
- Prepares teller window to be organized and ready to serve customers by regularly scheduled opening times.
- Maintains a high level of security awareness within daily work responsibilities such as the safekeeping of teller cash by locking teller drawers and computer. Maintains proper amounts of cash in teller window.
- Attention to detail and excellent communication skills are required.
- Is knowledgeable in bank products and services and actively recognizes the needs of our customers in providing them.
- Maintains adequate teller supplies in an organized manner.
- Accepts checks and cash for deposit to savings and checking accounts, verifies deposit amounts, and examines checks for endorsement and negotiability.
- Cashes checks and pays money from savings and checking accounts upon verification of signatures and customer account balances. Inspects all negotiable items to determine their negotiability.
- Receives payments for loans such as mortgage, installment, and commercial, ensuring that payments equal the amount due and that all late charges, if applicable, are collected.
- Cashes checks for non-bank customers upon verification of identification and appropriate approval, as required.
- Assist in working night depository bags/envelopes, dropped bags as well as handling bank-by-mail deposits.
- Issues cashier’s checks to customers.
- Prepares cash advance requests, obtaining proper authorization. Ensures that the cash advances are balanced and transmitted daily.
- Maintains MC/EMV supplies.
- Redeems E/EE/I savings bonds for customers only.
- Accepts stop payments on ACH items and checks and applies them according to procedure.
- Accepts and exchanges foreign currency by working through a corresponding bank.
- Completes Monetary Instrument Log information through the Teller system for the purchase of a monetary instrument (cashier’s check) with cash starting at $3,000.
- Completes Currency Transaction information through the Teller system for cash transactions over at $5,000 or over $10,000.
- Prepares wire transfer requests according to procedure.
- Balances teller window daily along with each day and will provide a signed teller tape to their supervisor to confirm daily balancing.
- Performs opening and closing responsibilities when assigned.
- Sets up such tasks as preauthorized transactions, direct deposits, and change of addresses.
- Responds to customer account inquiries in a friendly professional manner.
- Provides customer with copies of statements.
- Verifies incoming cash shipments under dual control if requested.
- Reviews items scanned into Teller Capture for accuracy.
- Knows, understands and can locate all policies and procedures relative to teller operations and customer service functions.

Equal Opportunity Employer/Veterans/Disabled

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