Housing Specialist

4 weeks ago

Springfield, United States Jewish Family Service of Western Massachusetts Full time

Position: Housing Specialist

Program: New American Program

Status: Full-time, Non-Exempt

Reports to: Emergency Response Coordinator

Location: Springfield, MA

**Responsibilities**:

- Conduct community housing outreach including to landlords, property management organizations and housing authorities.
- Provide case management support to families placed in emergency housing, addressing their immediate needs and facilitating their transition into the community.
- Provide transportation for clients to various appointments, including medical, legal, educational, and social service appointments if needed.
- Conduct apartment assessments to ensure they comply with HomeBase and other housing programs.
- Accompany clients to view housing options and meet with landlords to secure permanent housing.
- Collaborate with partner organizations to connect families with relevant resources and services in the community.
- Foster open and effective communication channels with landlords and families.
- Educate families about the HomeBase process to set realistic expectations.
- Provide families with information regarding the general housing process including their rights and responsibilities.
- Conduct regular check-ins and meetings with clients to address concerns, provide guidance, and ensure the well-being of all parties involved.
- Implement program policies and procedures in line with the organization's mission and grant guidelines.

Qualifications:

- Bachelor's degree in social work, human services, or a related field. Relevant work experience may be considered in lieu of a degree.
- Previous experience in social services, case management, or emergency housing programs.
- Knowledge of the asylum-seeking process and challenges faced by vulnerable families is preferred.
- Strong cultural competency, with an understanding and respect for diverse backgrounds.
- Excellent communication and interpersonal skills.
- Empathy and a commitment to providing compassionate support.
- Valid driver's license with a clean driving record and access to a reliable vehicle.
- Ability to maintain confidentiality and handle sensitive information with professionalism and discretion.
- Flexibility to adapt to changing program needs

Pay: $20.00 - $22.00 per hour

Expected hours: 37.5 per week

**Benefits**:

- 401(k)
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance

Schedule:

- Monday to Friday

Ability to Commute:

- Springfield, MA 01108 (required)

Ability to Relocate:

- Springfield, MA 01108: Relocate before starting work (required)

Work Location: In person

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