Clerical/community Aide

**About the Opportunity**:
**THIS RECRUITMENT WILL CLOSE AFTER 75 APPLICATIONS ARE COLLECTED. PLEASE APPLY AS SOON AS POSSIBLE TO BE CONSIDERED.**

The Community Aide provides routine to difficult support tasks and services within the Probation Department and operations under supervision. Duties within this classification may have a clerical emphasis, community partner emphasis, social media emphasis, IT emphasis, or a combination. For positions with a clerical emphasis, primary job duties are clerical. For positions with a community partner emphasis, the primary job duty is working with the community, either in an office, clinic or conducting outreach. This will include meeting with the public in private, group settings or during outreach events, understanding and making referrals to community resources, and fostering communication between the public and the department or County. For positions with a social media emphasis, primary job duties are content creation and community engagement. For positions with an IT emphasis, primary job duties are to provide technical support. This is an excellent starting position designed to learn general clerical and county procedures. As experience is gained, there is greater independence of action within established guidelines.

.**Typical Tasks**:
**Clerical Emphasis - Typical Tasks**
- Maintain alphabetic and numeric files by retrieving and filing a variety of documents;
- Search files for specific information;
- Monitor files for completeness and propriety;
- Receive, segregate, and route mail;
- Order, receive, log and distribute supplies, and monitor inventory;
- Compile information and data necessary for the preparation of various departmental reports;
- Maintain routine operational records by transferring, coding and indexing data;
- Answer the telephone, take messages, and meet and assist the public;
- Perform a limited amount of typing incidental to other tasks; and
- Input data into an automated computer system.

**Community Partner Emphasis - Typical Tasks**
- Meet regularly with designated population;
- Provide support and guidance based on life experience;
- Act as a liaison between designated population and public entities;
- Provide information and referrals regarding services available within the community;
- Create, plan and carry out activities that provide information, encouragement and support;
- Participate in meetings, outreach events and give public presentations;
- Keep accurate records;
- Complete necessary paperwork timely and accurately; and
- Input data into an automated computer system.

**Social Media Emphasis - Typical Tasks**
- Create engaging and relevant content for social media platforms while demonstrating creativity and originality;
- Familiar with social media platforms;
- Knowledge of iPhone usage for photos and videos;
- Research trends for department social media platforms;
- Respond to comments, messages, and inquiries from followers on social media platforms;
- Monitor social media post-performance and engagement through an analytics spreadsheet; and
- Promote the Department's overall culture and help attract potential employees.

**IT Emphasis - Typical Tasks**
- Coordinate and provide technical support to Probation staff;
- Provide first-level support to users, resolving issues, or referring them to a higher-level staff member when necessary;
- Creating user IDs, modifying user profiles, and resetting passwords; and

**Minimum Qualifications (Knowledge, Skills, Abilities, Education/Experience)**:
**KNOWLEDGE**
- Proper use of grammar and punctuation;
- Alphabetic and numeric filing methods;
- Basic mathematics; and
- Modern office procedures practices.

**SKILLS/ABILITIES**
- Follow oral and written instructions;
- Accurately perform a wide variety of clerical work of routine to average difficulty;
- Learn the operation of office equipment related to the job; and
- Deal with the public in a tactful and courteous manner.

**EDUCATION/EXPERIENCE**
- A combination of training and experience sufficient to gain the requisite knowledge, skills and abilities required.

**DESIRABLE QUALIFICATIONS**- Equivalent of three (3) months full-time general office experience.

**Application and Selection Procedures**:
**APPLICATION PROCEDURES/FINAL FILING DATE**
- your qualifications.

**EXAMINATION PROCESS**
- Most County recruitments consists of the steps detailed below and are governed by Merit Principles. The examination process ensures that all applicants are given the same opportunity to gain employment within Stanislaus County.- **Written Examination**. Applicants will be invited to participate in a written exam that tests knowledge for the position.- **TENTATIVE RECRUITMENT SCHEDULE**
- Application Deadline**: May 15**, 2024 at 5pm**
- Written Examination**:Tentative for the week of May 20, 2024**
- Oral Examination**:TBD**
- Note: The eligible list generated from this recruitment may be used to fill future extra-help, part-time and ful