Head Teller

Summary: The Dime Community Bank Head Teller will be responsible for providing guidance, supervision, and support for new and existing tellers within the branch.

**The hourly wage minimum = $19; maximum = $25. The exact pay may vary based on skills, experience, training, licenses/certifications, language necessities, and location.**

**All applicants must attach a recent resume to be considered. This position has a Saturday requirement.**

**Responsibilities**:

- Operate a teller station in a courteous and knowledgeable manner, expediting deposit and withdrawal transactions.
- Order, ship and provide the branch cash as well as receive vault money for the branch and ATM.
- Scheduling, evaluations, over and short GL’s, and Cash Items.
- Perform various administrative and supervisory duties as designated, such as scheduling teller staff, preparation and administration of evaluations for teller staff.
- Ensure that the teller line is running efficiently and that all tellers are adhering to bank policies and procedures with respect to money handling, cash levels, transaction processing and controls.
- Support the business development goals of the branch by referring customers to the platform.
- Coach and mentor tellers in making platform referrals.

**Qualifications**:

- Excellent customer service skills.
- High School Diploma or equivalent required.
- Cash-handling experience required.
- **Prior supervisory experience required.**:

- Minimum 2 years' retail banking experience preferred.
- Advanced PC, Network, E-Mail, Director, Internet, Word Processing, Spreadsheet, and Transaction Research experience preferred.
- Thorough understanding of compliance and record keeping requirements.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)