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Warehouse Associate

4 months ago

Mechanicsburg, United States QUANTUM WORLD TELE SERVICES PRIVATE LIMITED Full time

**Warehouse - Staging Function**
- Provide staging services at client facility.
- Understand existing processes followed by team for staging services/function
- Map activities being performed by the existing team and collect available documentation covering
- Equipment / Device Intake & Inventory Tracking
- Equipment Staging
- Equipment / Device Dispatch & Reporting
- Daily Progress / Metrics Update in Standard Template
- Weekly Progress / Metrics Update in Standard Template.

**Technical Deliverables**
- Stage Retail / IMAC / POC Devices - Equipment provided to Staging team for configuration.
- Maintain and Update Standard operating procedures for various devices supported by staging function of the organization.
- Maintain and Update Standard operating procedures the existing devices part of organizational asset refresh cycle / Refresh Programs.
- Provide recommendations to optimize the services including cost enhancement and performance enhancement

**Qualifications**

Staging/troubleshooting experience with various Retail / IMAC / POC devices

Excellent customer service orientation and verbal communication skills

Analytical thinking and Problem Solving ability

Certifications:
A+ Hardware (must), ITIL (preferred), CCNA (preferred)
- Microsoft : MCP/MCSE/MCTS, etc. (preferred)
- Tools : ServiceNow, Microsoft Suite, Windows OS, Mac OS (preferred), MS Office O365

**Job Type**: Contract

Schedule:

- 8 hour shift
- Monday to Friday

**Experience**:

- Warehouse Associate: 1 year (required)

Work Location: In person