Job Coach

2 weeks ago

Rockford, United States Goodwill Mission ServicesAdministration Full time

Goodwill Industries of Northern Illinois is seeking a part-time Job Coach for our Rockford store on McFarland. This role is responsible for assisting participants with barriers with training, case management, and support while performing work in Goodwill’s retail store locations. Cultivates partnerships and relationships with employers and service agencies in the local communities serviced by Goodwill to best serve participants. Assists with meeting program goals and outcomes, while also ensuring personal growth for program participants within the work environment. This position requires working a combination of days, nights, weekends, and some holidays. The Job coach works closely with Mission Manager to accomplish program goals.

**Responsibilities & Essential Functions**:

- Work with individuals with disabilities to coach and motivate to perform work successfully.
- Instruct participants in job seeking and job retention skills.
- Create effective solutions and accommodations for individuals with barriers to employment.
- Develop, implement, and monitor Individual Employment Plans (IPP) by establishing appropriate goals.
- Coach participants, including modeling work and motivating.
- Prepare workstations for daily work activities.
- Work proactively with retail store staff and ensure outcomes match with retail goals.
- Perform work assigned to participants. Manage work assigned to participants and assist if needed.
- Ensuring all documentation in ETO is completed timely including individualized plans for participants.
- Responsible for enforcing program guidelines and following policies.
- Communicate effectively with collaborating agencies including DRS (Division of Rehabilitation Services).
- Build and maintain employer relationships in order to place participants into community jobs.
- Assist by attending community outreach events in various communities to discuss Goodwill services.
- Facilitation of trainings, meetings, and helping out with community events.
- Other duties as assigned.

**Qualifications & Basic Job Requirements**:

- High school diploma or GED required, higher education preferred.
- Demonstrated ability to work with individuals with disabilities, understand, and communicate with diverse groups. Three to five years of experience preferred.
- Ability to motivate and assist individuals in performing work.
- Strong verbal and written communication skills.
- Computer literacy; word, spreadsheets, managing computer files, finding and communicating information, and presentations.

**Certificates/Licensing**:

- Ability to maintain First Aid and CPR certification
- Ability to maintain Office of Inspector General and Rule 50 training.

**Sensory and Physical Requirements**:

- Ability to efficiently and effectively perform all functions of the job
- Ability to stand for 4-6 hours per shift.
- Ability to lift 15-25 pounds.
- Ability to use full range of motion needed, as well as repetitive use of hands and feet needed for on-the-job employment support.
- Ability to bend, twist, and physically support the coaching process.

**Characteristic Functions**:

- Role model behavior and work expectations for participants.
- Exercise strong and sound judgment in working with participants with disabilities.
- Ability to work with diverse populations.
- Must be compassionate, reliable, trustworthy, and have the ability to maintain high confidentiality.
- Ability to work independently and within a team setting.
- Ability to be adaptable and flexible with participants and company needs.

**Principal Challenges**:

- Working with multiple participants with various barriers to employment.

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