Service Technician

1 month ago


Owings Mills, United States Nation's Home Medical Equipment Full time

Nation's Home Medical Equipment is growing its Complex Rehab Department and is seeking full-time Service Technician, who is responsible for the delivery, pick-up, repair/maintenance, and servicing of complex rehab equipment. This position is on-site at our Owings Mills, MD office and involves a large amount of travel throughout Maryland, DC, and Northern Virginia.

**Duties include**:

- Evaluating, delivering, repairing, assembling, and modifying rehabilitation equipment in Baltimore, Washington DC, and Northern Virginia.
- Driving a company-owned vehicle and maintain timely routes
- Entering medical data into the company's EMR system
- Documenting accurate insurance information from patients
- Delivering excellent customer service
- Maintaining/reporting inventory and keeping the warehouse organized
- Working with a team to coordinate patient service and business needs
- Communicating effectively with coworkers, customers, caregivers, and vendors through various means, including verbally, in writing, and electronically.

**Working Conditions**:

- In the warehouse/office 60%, in the field/on the road 40%
- Frequent sitting, standing, climbing, crouching, squatting, kneeling, balancing, reaching, pulling/pushing, and lifting.
- Employees may occasionally be exposed to bodily fluids, blood, and tissue.

**Qualifications/Requirements**:

- Active driver's license with a clean record for at least 3 years
- At least 1 year of DME, equipment maintenance, or equivalent professional experience
- At least 1 year of customer service experience
- High School Diploma or equivalent required
- Ability to read and follow geographical directions
- Ability to regularly use hand-tools
- Working knowledge of electrical troubleshooting

Pay: $19.00 - $23.00 per hour

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- On-the-job training
- Paid time off
- Referral program
- Vision insurance

Schedule:

- 10 hour shift
- 8 hour shift
- Monday to Friday

Travel requirement:

- Travel

Application Question(s):

- Employment requirements include a drug screening, TB (PPD Mantoux skin) test, background check, full COVID-19 vaccination, and annual flu shots. Are you willing to comply with these requirements?

License/Certification:

- Driver's License (required)

Work Location: Hybrid remote in Owings Mills, MD 21117


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