**Long Island Community Hospital** has served this richly diverse region as a patient-first community hospital for more than 60 years. As Long Island's only independent community hospital, we are 100% committed to becoming the community's healthcare provider of choice with our greatly enhanced services including the Knapp Cardiac Care Center, our highly-advanced heart disease diagnosis and treatment facility, our new modern surgical pavilion, our unique ER approach, and our high-touch services including women's imaging, sleep laboratory and orthopedics and more. These services are delivered with the highest level of compassion by our LI Community Hospital staff - Long Islanders with an unmistakable mix of courage and heart who care about the people right here in our community and whose sole purpose is to provide personalized comfort. _For more information, go to _licommunityhospital.org_, and interact with us on _LinkedIn_, _Glassdoor_, _Indeed_, _Facebook_, _Twitter_, _YouTube_ and _Instagram_._

**Position Summary**:
We have an exciting opportunity to join our team as a Department Secretary - Full Time Days 9AM-5PM; Monday through Friday - NSG-In Service.

**Responsibilities**:

- **Customer/Interpersonal Relations**
- Demonstrates awareness of & participates in activities that support customer satisfaction.
- Interacts effectively with hospital personnel, medical staff, patients or families.
- Willing accepts & completes assignments in a timely manner.
- Works collaboratively with Management to achieve department & hospital wide goals & objectives.
- Maintains personal appearance as outlined in organizational dress code.
- Promotes professional & collegial work environment
- Demonstrates a positive, professional attitude, courteous manner & promotes teamwork.
- **Telephone and Electronic Communication**
- Utilizes organizational scripting when answering the telephone
- Answers telephones in a friendly, courteous manner.
- Responds to routine inquiries & relays calls/ messages timely
- Demonstrates the ability to complete the tasks of facsimile transmission, electronic mail transmission, scanning & photocopy duplication in an efficient & discretionary manner.
- Screens callers & announces call to management/staff as needed.
- Transfers calls expediously and/or takes accurate messages
- **Office Related Duties**
- Orders & maintains supplies necessary for efficient functioning of the department.
- Coordinates schedules, room & anticipates needs for departmental & interdepartmental meetings, collaborates with IT to reserve/deliver equipment.
- Organizes & records meeting minutes, handouts & assumes responsibility for distribution. Coordinates information from meetings for follow-up.
- In collaboration with Committee Chairpersons & Department Heads, or designee retrieves, compiles & inputs data for reporting & tracking mechanisms.
- Organizes & files appropriate records & documentation.
- Participates in DNV, DOH initiatives & readiness: i.e. crash cart logs, temp logs, certifications, licensure, data collection etc.
- Transcribes from tapes, prepares memorandums, flyers, reports, recognition letters, & correspondence as necessary.
- Works variable hours, is flexible to provide support to the department as needed.
- Ensures correctness of information before distributing to staff or other related departments.
- Organizes information logically, proof reads, keeps current lists & updates
- Prepares payroll using computerized &/or manual systems, updates & maintains attendance records.
- Utilizes department and Hospital resources in a cost-effective manner.
- Prepares meetings agendas, notifies meeting participants.
- Participates is organizational initiatives: i.e. Blood drive, Skills day
- Prepares purchase requisitions for supplies & requests

**Participates in Performance Improvement Activities**
- Participates in unit performance improvement projects where appropriate
- Contributes ideas and suggestions to improve unit function
- Maintains patient/employee confidentiality
- Participates in cost containment and responsible use of time and supplies
- Participates & implements performance improvement efforts consistent with the hospital-wide & department specific Performance Improvement Program
- Complies with governmental regulatory agencies-i.e. DNV, DOH etc.
- Collects and organizes data for evaluation
- Actively participates in maintaining patient safety standards
- Participates in collecting data for Crown Web entry.
- Participates in Fistula First initiative.
- Updates Quality Excellence Council bulletin board timely

**Minimum Qualifications**:
Business school or related job experience (preferred)
Requires analytical skills necessary to maintain & retrieve data.
Requires interpersonal skills, customer service etiquette necessary to effectively interact with hospital personnel, medical staff, patients & families.
Ability to concentrate & pay close attention to detail to complete required services in acco