**Position Summary**:
NOTE: two job descriptions for this job code: Caffe & Beverage Cart Attendant for Caffe Due and Caffe Attendant at Caffe Uno. DELETE the JD that does not apply

**Caffe Attendant**:
The Caffe Attendant ensures that guests are aware of the retail products available for purchase and maintains a high level of expertise on products and explains their purpose, ingredients, suggested uses or other related information.

**Caffe & Beverage Cart Attendant**:
The Caffe & Beverage Cart Due Attendant will be responsible for greeting and serving guests around the Golf Course or in the Golf Caffe.

**Job Duties**:
DELETE DUTIES THAT DO NOT APPLY

**Caffe Attendant**:

- Provides friendly, efficient, and responsive service to all customers during sales transactions at the Caffe.
- Serve pastries and light lunches, assist with the preparation of beverage and menu items, and continually seek to improve knowledge of specialty coffee and gourmet meal service.
- Responsible for maintaining sanitation and upkeep of all equipment.
- Other duties as assigned.

**Caffe & Beverage Cart Attendant**:

- Deliver world class service to our guests.
- Keep a clean well stocked beverage cart and caffe and be able to describe all items you offer.
- Use the guests’ names at all times, know and acknowledge all VIPs by name.
- Oversee cart maintenance and verify cart condition to ensure proper function.
- Oversee Caffe equipment and its proper use.
- Operate as a member of a team, helping others and requesting help as needed.
- Perform other duties as requested by management.
- Remain flexible between both outlets.
- Operate the cash register/Micros and Square reader correctly.
- Conduct thorough inventory checks and fill inventory form correctly.
- Assist management as needed to ensure smooth operation and quality service.
- Control the amount of alcohol served, so that guests do not become intoxicated.
- Promote a safe and clean environment for co-workers and guest.
- Follow and execute The Resort at Pelican Hill Core Service Standards as outlined in training.

**Minimum Qualifications / Other Expectations**:
DELETE QUALIFICAITONS THAT DO NOT APPLY

**Caffe Attendant**:

- Minimum of one year as a Barista, preferably in a coffee house or hotel/resort setting.
- Must possess effective verbal, written communication, and interpersonal skills.
- Must be able to read, write, and perform basic mathematical calculations.
- Strong interpersonal skills.
- Ability to assess customer needs.
- Google Apps experience a plus.

**Caffe & Beverage Cart Attendant**:

- Must be 21+ years of age.
- Excellent reading, writing and oral proficiency in the English language with excellent communications skills.
- Capable of operating a motorized cart on a daily basis.
- Capable of serving alcoholic beverages only to guests over 21 years of age.
- Previous Food and Beverage, Cafe or Beverage Cart operation experience.

**Compensation**:
Base Pay Start Rate: $16.00
This position may receive gratuities or may participate in a tip pool.

The Company also offers competitive benefits for full time employees including paid time off, matching 401(k), and health benefits.

**About Us**:
The Resort at Pelican Hill is one of the world’s finest Five-Star, Five-Diamond destinations offering unparalleled service and luxury.

Perched upon 504 acres of unrivaled coastal beauty, The Resort at Pelican Hill is a world unto itself with seven exceptional dining options, 36 holes of world-class golf and the #1 Spa in California.

Our employee community is comprised of hard-working, dedicated hospitality professionals who create memorable experiences that stay with guests long after they’ve left. It’s an environment populated with talented, passionate and experienced people, a collaborative spirit and abundant opportunities.

Irvine Company is committed to providing equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, compensation, termination, and training, without regard to race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship status, marital status, pregnancy, age, medical condition, genetic information, military and veteran status, disability, or any other basis protected by federal, state, and local law. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

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