Service Writer/assistant Manager

2 weeks ago


Houston, United States Santa Ana Auto Repair Full time

At Santa Ana Auto Care we believe you and your family deserve more than just a paycheck. We believe you should be able to enjoy your career, enjoy your coworkers, and feel that you are making a difference.

Purpose & Objective: The Service Writer role is a very important to the success of our business. The primary job of this position is selling customers the recommended services and repairs made by the technicians based on the customers needs, goals, and desires. This role also assists in the administrative and customer service aspects of the business.

Job Responsibilities and Duties:

- Sales: Sell repairs and service to customers based on their needs goals and desires, using company guidelines and best practices.
- Administrative: Create invoices for clients using the company process, help process part orders/returns, dispatch repairs/parts as needed under direction of manager.
- Other tasks: Fill in on tasks as needed to maintain the flow of the shop. Examples could be: running a shuttle, checking out customers, cleaning the bathroom, picking up a part, or any other task that can be safely completed which is needed. Minimum

Qualifications:

- Sales Experience: Must have at least 1 year experience in any sales role or demonstrate an ability to sell.
- Organizational & Focus Skills: Must be able to work and complete work tasks in a timely fashion.
- Communication Skills: Must be able to communicate in English fluently, both in verbal and in written form. This includes the use of a telephone.
- Math Skills: Must possess ability to count. Must know how to perform basic math functions using a calculator.
- Physical Demands: ○ Must be able to get into and out of various vehicles without assistance. ○ Must be able to drive a motor vehicle with passengers.

Pay: $700.00 - $1,000.00 per week

**Benefits**:

- Flexible schedule
- Paid time off

Day range:

- Monday to Friday
- No weekends

Shift:

- 8 hour shift
- Day shift
- No nights

License/Certification:

- Driver's License (required)

Work Location: In person



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