Food Service/hot Foods Clerk

3 weeks ago

Northfield, United States Mariano's Fresh Market Full time

Demonstrate a love for food and passion for people while creating an excellent customer experience by maintaining a friendly, safe and clean environment.
- Promote and deliver a shopping experience focused on providing customers with efficient service through hands-on knowledge of all food service products.
- Focus on driving sales through suggestive selling, sampling and promoting sales events. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

**Essential Job Functions**:

- Demonstrate teamwork to ensure customer satisfaction and a pleasant working and shopping environment.
- Provide friendly and efficient customer service by demonstrating sincerity, patience and respect in all customer interactions and by thanking customers for their business.
- Greet customers in a genuine and friendly manner throughout the store and assist them by escorting them to products, loading/unloading heavy items and helping them to retrieve out of reach items.
- Effectively communicate with customers and respond to questions and requests in a timely manner.
- Operate equipment (e.g., box cutter, knives, slicer, wrappers, processor, fryer, boaster, ovens, compactor, highboy cart, tongs, steamer, food processor and hot cases) according to company guidelines.
- Follow basic product handling procedures.
- Assist with product production, packaging, presentation, rotation and replenishment.
- Ensure in-stock position of available product.
- Maintain working knowledge of all Food Service equipment.
- Gain and demonstrate a high level of operational execution, product skills and process skills.
- Ensure consistent execution of all Food Service standard operating procedures (SOPs).
- Utilize accomplished selling skills in order to secure additional sales and use suggestive selling techniques to increase sales of products during sales events.
- Communicate code dating issues and shrink opportunities and monitor product quality to reduce shrink.
- Create a product sales plan for each scheduled shift and identify department opportunities during scheduled shifts and create plans for improvement.
- Plan work duties appropriately during the scheduled shift to accomplish all assigned tasks.
- Maintain high cleanliness standards; clean as you go, inclusive of washing, cleaning, sweeping, mopping.
- Adhere to all local, state and federal laws, and company guidelines; comply with and reinforce all food safety and safety regulations/guidelines/procedures and programs; report all issues and illegal activity, including robbery, theft or fraud.
- Assist general team members as needed.
- Physical demands include, but are not limited to, walking on uneven ground, turning, standing, reaching stooping/bending, lifting/carrying objects 3 to 60 lbs., and pushing/pulling objects 500 to 1500 lbs.; occasional lifting/carrying objects more than 60 lbs. and exposure to coolers and freezers.
- Must be able to perform the essential functions of this position with or without reasonable accommodation.

**Minimum Position Qualifications**:

- High school education/GED or currently enrolled.
- Effective interpersonal communication and customer service skills.
- Ability to work in a fast paced environment; takes initiative.
- Friendly, approachable and outgoing demeanor/team player.
- Sound judgement/decision making skills.
- Ability to read/interpret documents.
- Basic math skills (counting, addition, and subtraction).
- Desired Previous Job

**Job Types**: Full-time, Part-time

Pay: $14.00 - $16.00 per hour

Shift:

- Day shift
- Evening shift
- Morning shift
- Night shift

Weekly day range:

- Every weekend
- Monday to Friday
- Weekends as needed

Work Location: In person

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