Cahps Project Manager

2 weeks ago

Chicago, United States Qualtrics Full time

At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 6,000 people across the globe who think that’s work worth doing.

**CAHPS Project Manager**

**Why We Have This Role**
- CAHPS compliance is integral to healthcare experience programs and requires rigorous oversight.
- Regulatory programs continually evolve and CAHPS Project Managers must ensure clients remain in compliance given this changing landscape. This includes ensuring the Qualtrics platform continues to adapt to meet regulatory requirements.
- Annual audits and ongoing quality assurance must be maintained and documented allowing for clear communication to the Centers for Medicare & Medicaid Services
- CAHPS programs impact the patient experience as well as client reimbursement - accuracy in program implementation and ongoing maintenance is pivotal.

**How You’ll Find Success**
- Cross-functional communication - clear communication to internal and external teams while information is rapidly changing and progressing throughout the project.
- Organization - gathering information from various sources and organizing into a clear plan to effectively communicate next steps and/or de-escalate.
- Attention to detail - astute ability to review, interpret, and communicate regulatory information provided by the Centers for Medicare & Medicaid Services.
- Innovative & solution oriented - thinking broadly, questioning status quo, and encouraging all teams to identify creative solutions when roadblocks are presented.

**How You’ll Grow**
- Lead CAHPS Program implementations from project conception through initial report deliverables/data submission
- Run timelines, communications and expectations of customer and vendor(s) in coordination with the delivery team.
- Coordinate and advise on various project activities throughout the life of a project
- Ensure customer is happy with experience and feels comfortable with quality of data collected and deliverables provided
- Responsible for all QA of CAHPS implementation and initial data
- Be proficient in use of the Excel, XML, and common data file formats.

**Things You’ll Do**
- Establish and Monitor client sampling in accordance with regulatory guidelines
- Oversee data requirements for new CAHPS clients
- Educate customers on CAHPS program requirements and best practices
- Track all required quality checks and follow-up as required
- Manage data quality in preparation for data submission
- Communicate any required CAHPS updates to clients or client teams
- Assist in monitoring websites for individual CAHPS program updates and trainings
- Attend required CAHPS trainings
- Assist in maintaining CAHPS QAP documentation
- Assist in maintaining CAHPS training documentation
- Assist in preparing for and participate in annual CAHPS audits

**What We’re Looking For On Your Resume**
- Bachelor’s degree
- 2-5 years in data quality and program oversight (preferably in a healthcare related environment)
- Superb communication and project management skills
- Comfortable in a fast-pace, and highly competitive environment
- Ability to communicate clearly and pleasantly through both written and spoken mode
- Able to analyze response data and report back to clients for actioning.
- Knowledge and experience with government regulatory programs
- Experience in execution of many aspects of CX program delivery, including: survey design and execution, data analysis, dashboard and reporting, making best practice recommendations specific to CAHPS
- Bachelor’s degree in business, healthcare administration, or other research-oriented field.

**What You Should Know About This Team**
- The Regulatory Team collaborates cross functionally with many different areas of the organization to brainstorm, troubleshoot and innovate to meet customer needs.
- The team works closely with our Product and Engineering teams to design and test new technology features to meet changing programs requirements

**Our Team’s Favorite Perks and Benefits**
- Work life integration is deeply important to u

  • CAHPS Data Analyst

    2 weeks ago

    Chicago, United States Qualtrics Full time

    At Qualtrics, we create software the worlds best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platformwe are the creators and stewards of the Experienc Data Analyst, Analyst, Project Management, Technology, Data, QA

  • Project Executive

    2 weeks ago

    Chicago, United States Summit Project Management Full time

    Job DescriptionJob DescriptionSeeking seasoned Construction Project Executives Here are the main criteria:Wealth of experience in overseeing large complex development projectsInvolving casinos, hotels and restaurantsIn Midwest region, Indiana, Michigan, Wisconsin, Illinois and Iowa Company DescriptionSummit Project Management is a well-recognized firm from...

  • Senior Project Manager

    7 days ago

    Chicago, United States IPM Integrated Project Management Company Full time

    DescriptionHybridRelocation Assistance AvailableFor more than three decades, premier organizations have trusted IPM to lead the successful execution of their strategic portfolios and critically important initiatives. Headquartered in Chicago with offices in Boston, Parsippany, Minneapolis, St. Louis, Los Angeles, and San Francisco, IPM has led more than...

  • Project Manager, Operational Excellence, Manufacturing

    2 weeks ago

    Chicago, United States Integrated Project Management Company Full time

    Description#LI-Hybrid Relocation Assistance is Available For more than three decades, premier organizations have trusted IPM to help ensure the successful execution of their strategic portfolios and critically important initiatives. With 90 percent repeat business and a Net Promoter Score in the world-class category, IPM has a reputation that is second to...

  • Grants Manager

    1 day ago

    Chicago, United States Project H.O.O.D Full time

    Company Overview Project H.O.O.D. Pastor Corey B. Brooks founded Project H.O.O.D. in 2011 while on the rooftop of that motel and registered Project H.O.O.D. as a 501(c)(3) organization in 2012. At Project H.O.O.D., we provide mentorship, training, and community for residents of Woodlawn and Englewood. We care for our neighbors through services that empower...

  • Grants Manager

    2 weeks ago

    Chicago, United States Project H.O.O.D. Full time

    Company OverviewProject H.O.O.D. – Pastor Corey B. Brooks founded Project H.O.O.D. in 2011 while on the rooftop of that motel and registered Project H.O.O.D. as a 501(c)(3) organization in 2012. At Project H.O.O.D., we provide mentorship, training, and community for residents of Woodlawn and Englewood. We care for our neighbors through services that...

  • Grants Manager

    2 weeks ago

    Chicago, United States Project H.O.O.D. Full time

    Company OverviewProject H.O.O.D. – Pastor Corey B. Brooks founded Project H.O.O.D. in 2011 while on the rooftop of that motel and registered Project H.O.O.D. as a 501(c)(3) organization in 2012. At Project H.O.O.D., we provide mentorship, training, and community for residents of Woodlawn and Englewood. We care for our neighbors through services that...

  • Grants Manager

    2 weeks ago

    Chicago, United States Project H.O.O.D. Full time

    Company OverviewProject H.O.O.D. – Pastor Corey B. Brooks founded Project H.O.O.D. in 2011 while on the rooftop of that motel and registered Project H.O.O.D. as a 501(c)(3) organization in 2012. At Project H.O.O.D., we provide mentorship, training, and community for residents of Woodlawn and Englewood. We care for our neighbors through services that...

  • VP, FEP Product Marketing and Engagement

    2 days ago

    Chicago, Illinois, United States Blue Cross Blue Shield Association Full time

    Provides strategic leadership for all current FEP member facing products (Medical, Dental and Vision, Postal and Overseas) as well as future portfolio expansion to meet enrollment goals and profitability targets. Works collaboratively with Actuarial team to develop the strategy for product pricing, and competitive scenarios to manage portfolio stability....

  • Assistant Project Manager

    2 weeks ago

    Chicago, United States Power Construction Full time

    ASSISTANT PROJECT MANAGER / PROJECT MANAGER POSITION SUMMARY: Provide overall management for pre-construction activities and work with the Superintendent to ensure successful project completion. Ensure client satisfaction is maintained. Make decisions and recommendations which can greatly impact corporate relationship with client and profitability of...

  • Assistant Project Manager

    2 weeks ago

    Chicago, United States Power Construction Full time

    8750 W Bryn Mawr Ave, Chicago, IL 60631, USA Req #406 Tuesday, February 13, 2024 ASSISTANT PROJECT MANAGER / PROJECT MANAGER POSITION SUMMARY: Provide overall management for pre-construction activities and work with the Superintendent to ensure successful project completion. Ensure client satisfaction is maintained. Make decisions and recommendations...

  • Project Manager

    2 weeks ago

    Chicago, United States JD Ross Energy Full time

    Project Manager JDRoss is currently seeking experienced project managers for a permanent direct hire position in Chicago. This role offers the opportunity to work with a prominent renewable energy development company. Summary The Project Manager will lead late-stage development, construction, and commissioning of various renewable energy projects,...

  • Project Manager

    7 days ago

    Chicago, United States Helios Construction Services Full time

    Job Description Job Description Salary: Helios Construction Services is seeking talented individuals to join our growing construction management firm based in Chicago, IL. Our diverse portfolio of commercial construction work includes office, retail, hospitality, institutional, multi-family residential, healthcare, and industrial projects. We leverage the...

  • Project Manager

    2 weeks ago

    Chicago, United States Hirewell Full time

    Chicago, IL Contract Pay : $90/hr Project Manager The Project Manager will oversee the management of a data engineering project within the hospitality industry. This role will serve as the primary point of contact for our valued clients and collaborate closely with our architecture and consulting teams to ensure successful project delivery. Key...

  • Project Manager

    3 weeks ago

    Chicago, United States JD Ross Energy Full time

    Project ManagerJDRoss is currently seeking experienced project managers for a permanent direct hire position in Chicago. This role offers the opportunity to work with a prominent renewable energy development company.SummaryThe Project Manager will lead late-stage development, construction, and commissioning of various renewable energy projects, overseeing...

  • Project Manager

    3 weeks ago

    Chicago, United States Helios Construction Services Full time

    Job DescriptionJob DescriptionSalary: Helios Construction Services is seeking talented individuals to join our growing construction management firm based in Chicago, IL. Our diverse portfolio of commercial construction work includes office, retail, hospitality, institutional, multi-family residential, healthcare, and industrial projects. We leverage the best...

  • IT Project Manager

    2 days ago

    Chicago, United States KellyMitchell Group Full time

    Job Summary:Our client is seeking an IT Project Manager to join their team in Chicago, Illinois! The selected candidate will manage multiple IT and/or Infrastructure projects of varying sizes to support a printer refresh effort.​​​Duties:Be accountable for on-time and on-budget deliverablesCollaborate with other project managers to assure a consistent...

  • Project Manager

    1 day ago

    Chicago, United States The LaSalle Group Full time

    LaSalle Network is partnering with a distinguished Managed Service Provider (MSP) known for its commitment to delivering cutting-edge IT solutions. They are currently seeking an accomplished Project Manager with specialized experience in system programming, particularly in the mainframe environment, including z/OS, DB2, and CICS. Project Manager...

  • Project Manager

    2 weeks ago

    Chicago, United States Recooty Full time

    Coordinate internal resources and third parties/vendors for the flawless execution of projects Ensure that all projects are delivered on-time, within scope and within budget Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility Ensure resource availability and allocation Develop a detailed project...

  • Project Manager

    2 weeks ago

    Chicago, Illinois, United States Department Of The Army Full time

    Summary This is a Standing Register Direct Hire Authority (DHA) solicitation utilizing the DHA for Certain Personnel of the DoD Workforce to recruit and appoint qualified candidates to positions in the competitive service. Applications expire after 90 days and referrals will be pulled as needed.Positions are located within the Great Lakes and Ohio River...