Deck Manager

1 month ago

Katy, United States YMCA OF GREATER HOUSTON Full time

**Position Summary**:
Ensures leadership, instruction and motivation for participants in swimming lessons. Creates a safe and positive atmosphere promoting member safety and engagement, youth development and healthy living in accordance with YMCA policies and procedures. While on duty, position is responsible for swim instructor supervision and ensuring swim instructors are meeting essential job functions.

**Essential Functions**:

- Knows and understands all emergency procedures and responds to emergency situations immediately and appropriately, in accordance with YMCA standards, policies and procedures.
- Maintains all required certifications, in accordance with YMCA standards, policies and procedures.
- Conducts swim lessons, as needed, in accordance with YMCA standards, policies and procedures.
- Prepare for first day of swim session by communicating with parents, conducting parent orientation, planning class layout and preparing/assigning rosters. Oversee skill test to divide classes.
- Observes lessons to ensure instructors are developing swimming and water safety skills using effective organizational patterns, observation, instructional floatation devices and teaching techniques, adjusting for each participant’s developmental needs.
- Create and model positive parent and participant experiences through member engagement, interaction and communication.
- Holds instructors accountable for a positive student experience by providing effective feedback, celebrating success, and encouraging progress.
- Holds instructors accountable for creating a positive parent experience by providing a first day orientation, interacting before and after each lesson, giving constructive feedback and giving opportunities for at home learning.
- Address parent concerns, work with instructor to adapt for participant needs and communicate with Aquatics Director as needed.
- Distribute participant surveys at the end of each session, addressing concerns with instructors and Director.
- Maintains accurate records of attendance and progress, as required by YMCA standards, policies and procedures.
- Performs daily equipment checks and reports damaged equipment.
- Assists and attends all staff meetings and trainings, as required by YMCA standards, policies and procedures.
- Coordinate private swim lesson requests and scheduling.
- Monitor Daxko registration and work with Aquatics Director to schedule instructors and combine or expand classes as needed.
- Report suspicious and inappropriate behaviors and policy violations.
- Follows mandated abuse and incident reporting requirements.
- Meet timelines and deadlines related to supporting systems and employee compliance. Example includes but are not limited to Kronos Workforce Ready for review and approval of time sheets.

**YMCA Culture & Cause Expectations**

Our mission and core values are brought to life by our culture. It’s who are, who we aspire to be and how we show up every day. We are cause-driven. We don’t just show up, we show up with purpose. As a cause driven leader you are expected to be:
Welcoming-Accept neighbors eagerly, warmly, hospitably, and as equal participants.

Nurturing-To care for, support, and help develop through encouragement.

Hopeful-Take an optimistic or positive view of future outcomes.

Determined-To devote full strength and concentrated attention to the cause.

Genuine-To be honest and open in relationships with others.

**YMCA Competencies (Leader)**:
**Mission Advancement**: Accepts and demonstrates the Y’s values. Demonstrates a desire to serve others and fulfill community needs. Recruits volunteers and builds effective supportive working relationships with them. Supports fund-raising.

**Collaboration**: Works effectively with people of different backgrounds, abilities, opinions, and perceptions. Builds rapport and relates well to others. Seeks first to understand the other person’s point of view, and remains calm in challenging situations. Listens for understanding and meaning; speaks and writes effectively. Takes initiative to assist in developing others.

**Operational Effectiveness**: Makes sound judgments, and transfers learning from one situation to another. Embraces new approaches and discovers ideas to create a better member experience. Establishes goals, clarifies tasks, plans work and actively participates in meetings. Follows budgeting policies and procedures, and reports all financial irregularities immediately. Strives to meet or exceed goals and deliver a high
- **Personal Growth**: Pursues self-development that enhances job performance. Demonstrates an openness to change and seeks opportunities in the change process. Accurately assesses personal feelings, strengths and limitations and how they impact relationships. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.

**Qualifications**:

- Minimum age of 18 year

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