Front Desk Clerk

3 weeks ago


Los Alamitos, United States Orthopaedic Surgery Full time

ProHealth Partners is a leading healthcare organization dedicated to providing high-quality, patient-centered medical services. With a commitment to excellence, ProHealth Partners strives to enhance the well-being of individuals and communities by offering a comprehensive range of medical solutions. Rooted in a patient-first approach, the company leverages cutting-edge technology and a skilled team of healthcare professionals to deliver personalized and compassionate care.

**Job Title: Front Desk Clerk**

**FRONT OFFICE**
- Welcomes patients and visitors by greeting them, in person or on the telephone; answering or referring inquiries.
- Optimizes patients' satisfaction, provider time, and exam room utilization by efficiently scheduling appointments.
- Keeps patient appointments on schedule by verifying patient insurance benefits and eligibility prior to the appointment; preparing necessary documents
- Ensures availability of treatment information by filing and retrieving patient records.
- Maintains patient accounts by obtaining, recording, and updating patient demographics and insurance information in the electronic health records system.

**Qualifications and Skills**:

- Minimally 1 year of experience
- Bilingual in Spanish
- Knowledge if Insurance Verification and Prior Authorizations
- GI experience is a plus

4.7

Pay: $18.00 - $20.00 per hour

**Benefits**:

- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance

Schedule:

- 8 hour shift
- Day shift

Work setting:

- In-person

Work Location: In person


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