Dps - Rsd - Investigative Support Specialist - 1351

2 weeks ago

Austin, United States TEXAS DEPARTMENT OF PUBLIC SAFETY Full time

**DPS - RSD - Investigative Support Specialist - 1351** **(**00042437**)**

**Organization**: TEXAS DEPARTMENT OF PUBLIC SAFETY

**Primary Location**: Texas-Austin

**Work Locations**: AUSTIN (5806 GUADALUPE ST) 5806 GUADALUPE ST Austin 78753

**Job**: Business and Financial Operations

**Employee Status**: Regular

**Schedule**: Full-time

**Standard Hours Per Week**: 40.00

**Travel**: Yes, 5 % of the Time

**State Job Code**: 1351

**Salary Admin Plan**: B

**Grade**: 14

**Salary (Pay Basis)**: 3,025.91 - 3,380.00 (Monthly)

**Number of Openings**: 6

**Overtime Status**: Non-exempt

**Job Posting**: May 22, 2024, 9:07:40 AM

**Closing Date**: Jun 6, 2024, 11:59:00 PM

**Description**

** This position has the ability to work telecommute five (5) days a week **

**GENERAL DESCRIPTION**: Performs routine (journey-level) technical and general administrative work, as well as routine investigative work to determine compliance requirements and to perform regulated functions. Conducts research and analysis of criminal history and complaints in accordance with applicable rules and regulations to determine eligibility and compliance of licensees and registrants. Work is performed under moderate supervision with limited latitude for the exercise of independent judgment and initiative concerning priorities, methods, and legal procedures to accomplish assigned duties within guidelines of the applicable laws, rules, regulations, policies and procedures.

The following Military Occupational Specialty codes are generally applicable to this position.

Applicants must fully complete the summary of experience to determine if minimum qualifications are met.

**ESSENTIAL DUTIES / RESPONSIBILITIES**:
1. Conducts investigations of criminal history data for alleged violations of laws, rules, and regulations and determine eligibility and/or compliance for new, renewal, and current licenses and/or registrations issued by the Regulatory Service Division.

2. Composes, revises or customizes form letters, regarding inquiries concerning regulated programs and the processing of complaints, hearings, license revocations, suspensions, instructor certifications, investigative findings and related matters.

3. Obtains, verifies, and records evidence and documents for use in investigations.

4. Evaluates and summarizes incoming data, computer generated reports, and investigative findings and ensure necessary follow-up actions are initiated.

5. Prepares records, correspondence, and reports, utilizing varying information resources to secure disposition information, to determine the compliance of the license holder or registrant and assist in making recommendations for action.

6. Prepares and presents information to appropriate law enforcement and regulatory agencies.

7. Prepares specialized cases/reports and may assist with the design and maintenance of automated intelligence and statistical data for investigations, hearings, and trials for presentation and evidence at administrative hearings or for court proceedings.

8. Collects and compiles a variety of evidence and statistical production data and conducting field investigations for audits, inspections, or studies.

9. Updates information associated with compliance and enforcement actions for license holders and registrants in related databases.

10. Maintains contact with various court systems and/or law enforcement agencies to request court documents, police reports or other information to determine eligibility or compliance of applicants, licensees or registrants.

11. May participate with attorneys in the preparation of various legal and administrative documents; and may also obtain certified court documents from throughout the state for use in suspension and/or revocation hearings.

12. May provide training regarding regulatory programs.

13. Attends work regularly and observes approved work hours in accordance with agency leave and attendance policies.

14. Perform other duties as assigned.

**Qualifications**

**GENERAL QUALIFICATIONS and REQUIREMENTS**:
**Education**:

- Completion of two (2) years or sixty (60) semester hours from an accredited college or university is preferred.

**Experience **- Minimum of two (2) years of progressively responsible work experience involving researching complex computer files and communicating/interacting with co-workers and the general public. Investigative and administrative enforcement experience is preferred.
- Substitution Note:_ Additional work experience of the type described or other related education may be substituted for one another on a year-for-year basis.

**Licensure and/or Certification** - Must possess a valid driver license from state of residence and automobile insurance.

**Regulatory knowledge** - Working knowledge of, or the ability to rapidly assimilate information related to program statutes, rules, regulations, guidelines, policies and procedures. Study revisions to applicable laws, rules, regulations policies and

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