Information Technology Supervisor Ii

2 weeks ago


Sacramento County CA, United States Department of Transportation Full time

This position is based in the Sacramento Headquarters office and provides statewide support and leadership for Caltrans business operations.
- Are you a hardworking team player with outstanding technology analysis and superior customer service skills? The Department of Transportation (Caltrans) Information Technology (IT) Program - one of the largest IT programs within the State of California - is seeking a motivated and positive Information Technology Supervisor II over the Farmers Market Plaza (FMP) IT Operations team with excellent verbal and written communications skills and demonstrated ability to work collaboratively with other IT professionals, vendors, customers and so much more. If you want to be a part of an integral team that is passionate about researching up and coming technology, this is the position for you.
MAJOR FUNCTIONS:

- Under general direction of the IT Manager I, the incumbent serves as Chief of the Farmers Market Plaza (FMP) IT Operations Unit. This unit is comprised of IT professionals in various IT classification levels ranging from an IT Associate to IT Specialist I, who are responsible for the management and desktop support operations in the Sacramento areas. The incumbent oversees complex IT functions which include in depth systems analysis, design and administration, systems integration, testing, maintenance, and operations. The incumbent has full supervisory responsibilities for standards, processes, procedures for the analysis, design, implementation, maintenance, operation and procurement of software deployment and support for a wide array of software technologies. The incumbent provides full supervision of staff responsible for all activities associated with the day-to-day IT operations of the FMP IT Operations Unit and supported regions.
- DOMAINS:

- Systems Engineering
- Client Services
- You will find additional information about the job in the **Duty Statement**.

Working Conditions

**This position is located in Sacramento.**

The incumbent performs work indoors climate-controlled environment under artificial lighting using a personal computer. The incumbent may be required to work for extended periods of time in a computer room. The incumbent may work after regular business hours and/or weekends to perform activities to support business operations and/or systems maintenance.

The incumbent must carry a cell phone and respond to calls after hours to lead multi-disciplinary IT professionals’ team(s) in organizing, analyzing, troubleshooting, and resolving IT system problems; may travel to various Caltrans locations to provide expertise for IT operations.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.
- INFORMATION TECHNOLOGY SUPERVISOR II

Additional Documents
- Job Application Package Checklist
- Duty Statement

Position Details

**Job Code #**:

- JC-428628
- **Position #(s)**:

- 900-170-1404-022
- **Working Title**:
**Chief, Farmers Market Plaza IT Operations Unit**

**Classification**:

- INFORMATION TECHNOLOGY SUPERVISOR II
$8,016.00 - $10,741.00
- **# of Positions**:

- Multiple
- **Work Location**:

- Sacramento County
- **Telework**:

- Hybrid
- **Job Type**:

- Permanent, Full Time
- Department Information

**Caltrans Mission**: Provide a safe and reliable transportation network that serves all people and respects the environment

**Caltrans Vision**: A brighter future for all through a world-class transportation network

**The Caltrans workforce is made up of diverse and unique individuals who contribute to our organizational success. Caltrans is about celebrating diversity, valuing one another, and recognizing that Caltrans is strong not in spite of the diverse attributes of our workforce, but because of our diversity.**
- Special Requirements

**Statement of Qualifications (SOQ)**
You must write, “Statement of Qualifications” at the top of your document. If your qualifications are competitive, you may be invited to an interview. When completing the SOQ, explain your answers thoroughly, but succinctly. Limit your response to two pages. For readability, please use Arial, Calibri or Times New Roman, size 12-point font.

Your SOQ must address the following:

- Describe your experience managing or directing a workforce that provides technical support for local and remote locations. Provide examples of how you measured success.
- Describe your experience in evaluating new technologies, providing recommendation, and implementing it in production.
- Describe your experience in Incident and Change Management processes.
- Application Instructions

Final Filing Date: 5/7/2024
- **Who May Apply**
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
- **How To Apply**
- **Address for Mailing Application Packages**
Department of Transportation
-Attn: Ca



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