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Server Am

1 month ago

Austin, United States The Loren Hotel Full time

At the cornerstone of Ladybird Lake and the Austin Skyline, the internationally recognized best in class Luxury Hotel Group, The Loren Hotel will bring a level of understated luxury and sophistication to Austin.

With its unparalleled views of Lady Bird Lake and the Austin skyline, The Loren invites discerning residents and guests to experience the ultimate in understated luxury and curated Austin culture. Our modern hotel rooms, impeccable service, and exclusive amenities offer the perfect complement to our indoor-outdoor environment, uniquely set within Austin’s most beloved green space.

Reporting to the F&B leadership team, the restaurant server will ensure that all guests are treated warmly and provided with luxury service in addition to standard food service duties.

**Responsibilities**:

- Strong knowledge of the food menu, wine list and mixed drinks list
- Confidence in answering any guest questions regarding the menus
- Participate in all aspects of the dining room service as needed
- Completes opening and closing lists as needed
- Attend all hotel required meetings and trainings
- Focus on guest satisfaction
- Provide excellent customer service by being readily available/approachable for all guests

**Qualifications**:

- 2 years of serving experience in a high volume or luxury setting
- Experience working in high-end hotel outlets environment strongly preferred
- Availability to work nights, weekends and holidays
- Ability to take ownership of issues
- Ability to embody and impart the Loren’s unique culture to all associates
- Strong verbal and written communication skills in English
- Maintain a professional attitude and appearance

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