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Copier Technician
4 months ago
Secur-Serv, a division of Scantron Corporation, is a leading managed services provider of IT, print, and hardware services, with a security focus at the core of every service. Secur-Serv provides nationwide, on-site service to businesses of every size, focusing on the financial, manufacturing, transportation, and healthcare industries.
**Why Scantron?**
- Focused on professional growth (education, training, and advancement)
- Expansive benefit options (medical, dental, vision, tuition reimbursement, etc.)
- Great culture (actively supports community involvement, well-being program, employee referral program, etc.)
**Position Summary**
Our Field Service Technicians install, troubleshoot, diagnose, and make repairs to a wide range of hardware including printers, cash recyclers, document finishing equipment, office equipment, servers, PCs, and data communications equipment.
**Essential Responsibilities**
- Travels to customer locations via company vehicle to diagnose, repair, and/or replace computer hardware in accordance with service agreements.
- Manages preventative maintenance schedule in a timely and efficient manner.
- Assists other territories and technicians as needed which may include travel to other metropolitan areas.
**Requirements**:
- Associates degree (AA) or equivalent from two-year college or technical school preferred.
- Two or more years related experience and/or training.
- Scantron provides training at the office in Omaha, NE, along with, access to a database of manuals and depot support personnel to call if additional support is needed._
- Able to successfully attend training in Headquarters and/or outside schools to keep abreast of new technology and hardware product developments.
- Valid and current state Driver's License.
- Self-motivated and able to work effectively under mínimal supervision
- Ability to diagnose equipment operational errors and product failures.
**Physical Demands**
- Regularly required to stand, walk, sit, talk, write, and hear.
- Reach with hands and arms and stoop, kneel, bend, crawl, push/ pull, twist and turn.
- Frequently lift and/or move up to 25 pounds.
- Occasionally lift and/or move up to 50 pounds
- Must be able to meet all physical requirements up to eight hours per day.
- Able to travel overnight 5-10%.
Pay: $50,000.00 - $65,000.00 per year
**Benefits**:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
**Experience**:
- printer repair: 1 year (required)
- copier repair: 1 year (required)
- kiosk repair: 1 year (preferred)
License/Certification:
- Driver's License (required)
Ability to Relocate:
- West Covina, CA: Relocate before starting work (required)
Work Location: In person