Host

2 weeks ago


New York, United States Union Square Cafe Full time

Union Square Cafe’s seasonal cuisine draws inspiration from the kitchens and tables of Italy, France, and Northern California. Union Square Cafe—the flagship business that launched Union Square Hospitality Group—has been one of the country’s most beloved restaurants for more than 35 years. In our second home on 19th Street, Union Square Cafe embodies the heartfelt passion and generosity that has been the restaurant’s calling card since we opened in 1985. Designed by Rockwell Group, our new home preserves the restaurant’s signature charm, intimacy, and familiarity in a fresh, contemporary dining environment. Union Square Cafe has won five James Beard Awards and earned Zagat Survey’s #1 ranking as New York’s Most Popular Restaurant an unprecedented nine times._

**Who you are**:
The Host is a vital member of the Service team as the first impression and point of contact with every guest and visitor at the restaurant. The Host most exude warmth and hospitality and is a partner to the Maitre D’ in plotting, planning, and updating the dining room to efficiently coordinate seatings throughout each service.

**What you’ll do**:

- Create a welcoming and hospitable environment for guests whether in person or over the phone.
- Partner with Maître D’ to quote accurate wait times while “finding the yes” for all guests.
- Properly answer guest inquiries with regards to restaurant hours of operation and basic operational information, menus, and reservations.
- Act as a liaison between the guest, management, service staff and kitchen and communicate accordingly.
- Work with efficiency and a sense of urgency while remaining composed.
- Demonstrates a passion for guest experience and an eagerness to learn and grow.

**What we need from you**:

- Experience in a guest facing role in a restaurant preferred, but not necessary
- Basic understanding of Resy functions
- Ability to walk or stand for long periods of time
- English fluency and additional languages preferred, but not required

**What you’ll get from us**:

- Hourly rate of $10.65/hr + tips
- Comprehensive Medical, Dental, and Vision insurance
- Paid Time Off to support you with an active life outside of work
- Paid Parental Leave
- 51% dining discount throughout the USHG family of restaurants
- Flexible Spending Options (health care, dependent care, transit & parking)
- Employee Assistance Program to support overall mental wellbeing
- Exclusive access to primary care, mental health, and other healthcare services through Radish Health
- Matched 401(k) to help you invest in your future
- Generous Employee Referral Program
- Access to the USHG HUGS Employee Relief Fund


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