Medical Center Supervisor

3 weeks ago

Orlando, United States Sanitas Full time

**Medical Center Supervisor**

**Position Summary**

The Medical Center Supervisor will be in charge of the successful management and operation of medical practices to include all specialty disciplines and clinic site. Provides all medical specialists with resources necessary to meet needs of patients and meet the financial objectives of the practice and group. Management and Leadership skills are essential to the success of this position. The main focus of the Office Supervisor is to support a team of highly qualified and dedicated staff to provide quality medicine while creating and maintaining the “Sanitas Culture” for patient care.

**Essential Job Functions**
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions._
- Direct supervision of all personnel and ensure adequate staffing levels.
- Ensures that work schedules and staffing patterns are implemented and recognizes and promotes teamwork orientation and training of personnel on center policies and procedures.
- Evaluate supervision personnel, employee performance and makes recommendations accordingly to the administrator.
- Counsel and discipline employees when necessary; monitor productivity levels of personnel.
- Assist in developing and updating policy and procedure manuals. Process daily cash reconciliation/ deposits and other reports as necessary and ensures petty cash is accounted and safeguarded.
- Collects and summits monthly statistical reports to Upper Management for all center services and departments.
- Develops progressive departmental goals and appropriate measures to ensure timely effective results.
- Responsible for and will recommend procurement of supplies, equipment and modifications necessary for practical economical operations.
- Responsible to comply with on call rotation.
- Analyze and develop productivity of departments.
- Analyze data related to physician’s productivity and member services.
- Works closely with the Marketing Dept. in developing strategies to increase ad retain membership.
- Handle member complaints.
- Ensures that referrals are being issued in a timely manner.
- Maintain updated documentation of licenses and in-services to comply with regulatory procedures.
- Maintain open communication with assistant administrator on daily operational issues.
- Responsible to comply with on call rotation.
- Schedule supervision and staff meetings.
- Ensures customer satisfaction with all members.
- Performs other duties as assigned.

**Supervisory Responsibilities**

This position manages all employees of the department and is responsible for the performance management and hiring of the employees within that department.

**Physical Demands**
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job._

**Required Education and Experience**
- Minimum 5 years supervisory experience.
- Computer knowledge required (Word, Excel, Internet).
- Customer Service skills and training.
- HIPAA testing required.
- Bilingual fluency in English and Spanish.
- Any combination of education, training, and experience which demonstrates the ability to perform the duties and responsibilities as described including related work experience.

**Preferred Education and Experience**
- BA/BS Degree.
- Previous experience in healthcare.
- Relevant or any other job-related vocational coursework.

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance

Schedule:

- 8 hour shift
- Monday to Friday
- Weekends as needed

Work setting:

- In-person

Application Question(s):

- What is the maximum number of Clinical Staff you currently manage and/or have managed in the past?
- What is the maximum number of Providers you currently manage and/or have managed in the past?
- What's your salary expectation?

**Experience**:

- Hiring: 1 year (required)
- Computer skills: 2 years (required)
- Medical Center Management: 1 year (required)
- HIPAA: 3 years (required)
- EMR systems: 1 year (required)
- Healthcare management: 2 years (required)

**Language**:

- English (required)
- Spanish (required)

Ability to Relocate:

- Orlando, FL: Relocate before starting work (required)

Willingness to travel:

- 25% (preferred)

Work Location: In person

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