Transfer Counselor

**Position Summary**:

- **Core Responsibilities**:
Student Recruitment (65%):
- Plans and implements private visits with community colleges in assigned geo-markets. Makes follow-up visits as appropriate with community college transfer counselors and students.
- Works with the Office of Admissions leadership team to develop a strategic plan that ensures VCU is attracting and enrolling a diverse student population from the region. Evaluates program effectiveness and provides recommendations for future programming.
- Leads the development and implementation of strategies and programming designed to increase transfer students’ campus visits throughout the year, increasing yield, and ultimately meeting VCU’s enrollment goals for transfer students.
- Represents the Office of Admissions at special events, on
- and-off campus, including open houses, yield events, and panel discussions provided for transfer students and their families. Works with university faculty and staff to assist with university and departmental events.
- Plans, develops, markets, and organizes in-person and virtual information sessions, interviews, campus tours, and counseling sessions with prospective undergraduate students and their parents to provide accurate information about the university, admissions processes, their admissibility, and university policies and procedures.
- Works to identify options, utilize professional judgment, and develop solutions for unique or unprecedented situations that should be addressed differently to address transfer enrollment challenges.

Application Review (20%):
- Updates student information systems with student data as required. Contacts students and stakeholders when applicant information is incomplete or when additional information is needed.

Admissions Networking (10%):
- Develops and maintains relationships with and serves as a resource for key personnel in assigned geo-markets including community college personnel, the VCU Transfer Center, Admissions Communications, and other campus partners to coordinate effective communication, information availability, and the ultimate success of enrolling transfer students at VCU.
- Participates in electronic marketing communications as needed. Assists in the development and implementation of recruitment activities centered around electronic communications, and mobile and social networks.
- Collaborates with the Admissions Communications team to develop targeted communications, including development of transfer admissions webpages.

Other duties as assigned (5%):
- Performs other duties as assigned.

**Minimum Hiring Standards**:

- Bachelor’s degree from an accredited institution.
- One year of experience in an Admissions office in a higher education setting, student recruitment, and/or advising students.
- Demonstrated excellence and experience in working with the public and customer service.
- Demonstrated ability to build strong relationships with students, families, school counselors, and other stakeholders.
- Experience with public speaking; strong comfort level with making presentations to large groups of people.
- Ability to work independently with minimum supervision.
- Unexpired Driver’s License, personal vehicle, and active car insurance.
- Ability to obtain and manage a VCU travel card.
- Excellent oral, written, and interpersonal communication skills.
- Excellent critical thinking skills.
- Ability to work in a fast-paced environment.
- Working knowledge of MS Office software.
- Demonstrated experience working in and fostering a diverse faculty, staff, and student environment or commitment to do so as a staff member at VCU.

**Preferred Qualifications**:

- More than one year of experience in college admissions, student recruitment, or advising with a focus on transfer students.
- Knowledge of VCU and the Virginia Community College System.
- Experience in compiling, preparing, and analyzing data for reports.
- Experience with CRM, Banner student information system, and imaging Software.
- Experience with event planning.

**Other Position Details**:

- Benefited, 12-month position with high volume activity. Competitive health benefits, leave and retirement plans are available.
- Employee works from an office located at the Reynolds Community College Downtown campus in Richmond, Virginia as well as at the Parham Road campus. The employee should be open to working a hybrid remote schedule that will include an alternation of working from home and from the Office of Admissions on VCU’s Monroe Park Campus, if needed.
- Extensive and regular travel between offices, to VCU, and to other community colleges is expected. Trips with total mileage beyond 25 miles will be reimbursed, appropriate hotel and per diem expenses will also be provided. Weekends, holiday, and evening work is common and expected to meet the recruitment goals of the University.
- Position Number: 569480
- Position Title: Transfer Counselor
- Department: 1446TB Office of Admissi