ERP Data Management Analyst

1 week ago

Needham Heights, United States Gordon's Fine Wines & Liquors Full time

Gordon's Fine Wine is a prestigious fourth-generation leader in fine wines, spirits, and craft beer across New England. Following our recent expansion with the acquisition of Bakers' Best Catering, we aim to redefine the gourmet experience by blending renowned retail offerings with top-notch catering services. Celebrating 85 years of excellence, Gordon's operates five retail locations, where tradition meets innovation. If you're passionate about enhancing business operations through technology and have a taste for luxury, we invite you to become part of our journey

ERP Analyst

**Responsibilities**:

- Administer, configure, and maintain the ERP system to ensure optimal performance.
- Collaborate with stakeholders to gather requirements for system enhancements and customizations.
- Implement and test ERP system updates, patches, and new modules.
- Ensure data integrity and security within the ERP system.
- Analyze existing business processes and workflows to identify areas for improvement.
- Recommend and implement process enhancements to maximize efficiency and productivity.
- Work closely with end-users to understand their needs and translate them into ERP system solutions.
- Provide technical support to end-users, troubleshooting issues, and resolving system-related problems.
- Develop and deliver training programs and materials to educate employees on ERP system usage and best practices.
- Create and maintain reports and dashboards to support data-driven decision-making.
- Perform data analysis to identify trends, anomalies, and opportunities for improvement.
- Work with external vendors and consultants as needed for system integrations or specialized projects.
- Maintain comprehensive documentation of ERP system configurations, customizations, and processes.
- Manage ERP to Web platform orders
- Review incoming orders in Web platform (CityHive)
- Check inventory in website against NetSuite
- Create inventory transfers in based on the orders
- Approve orders in web platform and fulfill
- Payment management on the Web platform
- Ensure orders transfer properly between ERP and Web
- Ensure compliance with industry standards, regulations, and best practices in ERP system management.
- Provide needed analysis and reporting as requested for special projects, create tools to provide needed assessments.
- Maintain department documentation as necessary. Review, resolve and provide any needed documentation for audits and questions.
- Research and analyze current product and supplier data files for set up decisions.
- Update department spreadsheets with new supplier information and price/freight information.
- Analyze report data to confirm change is reasonable, accurate and no locations or items were missed.
- Reconcile costing variances in Prompt accurately and timely
- Research Negative inventory disputes identifying cause and take appropriate action for resolution.

ERP Analyst Requirements and Qualifications
- Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field. A Master's degree is a plus.
- Proven experience as an ERP Analyst or in a similar role, with a strong track record of successful ERP system implementations and support.
- Proficiency in ERP software (e.g., SAP, Oracle, Microsoft Dynamics) and related modules.
- Strong analytical and problem-solving skills, with the ability to analyze complex business processes and data.
- Excellent communication and interpersonal skills, with the ability to work collaboratively across teams.
- Experience with data analysis tools and reporting software is a plus.
- Intermediate Microsoft Skills to include Excel, Access, Outlook, Word, PowerPoint
- Proficient ability to work closely with internal/external customers
- Strong written and verbal communication skills
- Ability to analyze data, solve problems and provide creative solutions
- Attention to detail and accuracy
- Able to organize, coordinate, and direct others

**Equal Opportunity Employer**

The Gordon Companies is proud to be an Equal Employment Opportunity employer. All employment decisions are made on the basis of qualifications, merit, and business need. We do not discriminate based on any protected status including race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

Pay: $50,000.00 - $65,000.00 per year

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance

Experience level:

- 2 years

Schedule:

- 8 hour shift
- Monday to Friday

Ability to Relocate:

- Needham Heights, MA 02494: Relocate before starting work (required)

Work Location: In person

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